What role do you think tourist attractions play in the evaluation criteria of scenic spots?
4. 1 The quality grade of tourist attractions is divided into five grades, which are AAAAA, AAAA, AAA, AA and A-level tourist attractions from high to low. 4.2 The marks and certificates of the quality grade of tourist attractions shall be uniformly stipulated by the national tourist attractions quality grade evaluation institutions.
How about travel reviews?
Every time you go out to travel, you should watch the Raiders and learn about the local food attractions of the hotel. Going can save a lot of time and money, and it can also make travel more substantial and affordable. This is a very practical application. Weibo nickname: invincible Ma Jing.
How to evaluate the grade of tourist areas
According to the national standard GB/T 17775- 1999 of People's Republic of China (PRC), the quality grades of tourist areas (spots) are classified and evaluated. The implementation scope approved by the State Bureau of Quality and Technical Supervision is 1. This standard stipulates the basis, conditions and basic requirements for the classification of quality grades of tourist areas (spots). This standard is applicable to different types of tourist areas (spots) that receive domestic and foreign tourists, including tourist areas (spots) with natural and human landscapes as the mainstay. 2 Reference Standards The clauses contained in the following standards constitute the clauses of this standard through reference in this standard. At the time of publication of this standard, all versions shown are valid. All standards will be revised, and all parties using this standard should explore the possibility of using the latest version of the following standards. GB3095- 1996 ambient air quality standard GB3096- 1993 urban regional environmental noise standard ghzb1-kloc-0/999 surface water environmental quality standard gb1000/kloc-0. It has the functions of sightseeing, sightseeing, vacation, entertainment, knowledge and so on, and provides corresponding tourism service facilities. Including tourist attractions, scenic spots, theme parks, resorts, protected areas, scenic spots, forest parks, zoos, botanical gardens, museums, art galleries and so on. 3.2 tourismresource is a variety of things and factors that can attract tourists, develop and utilize tourism and produce economic, social and environmental benefits in nature and human society. 3.3 Visitor Center Tourist Center Tourist Area (spot) is a special place set up in the region to provide tourists with tourism facilities and service functions such as information, consultation, tour arrangement, explanation, education and rest. 4 Quality grades and signs of tourist areas (spots) 4. 1 The quality grades of tourist areas (spots) are divided into four grades, namely AAAA, AAA, AA and A-level tourist areas (spots) from high to low. 4.2 The signs, signs and certificates of the quality grades of tourist areas (spots) shall be uniformly stipulated and issued by the national tourism administration department. 5. Basis and method of quality grading of tourist areas (spots) 5. 1 The quality grading of tourist areas (spots) is determined based on the evaluation scores of service quality evaluation system, environmental quality evaluation system and landscape quality evaluation system, with reference to the evaluation system scored by tourists. 5.2 The evaluation system of service quality and environmental quality includes eight evaluation items, including tourism transportation, sightseeing, tourism safety, health, communication, tourism shopping, comprehensive management, tourism resources and environmental protection. The landscape quality evaluation system includes two evaluation items: the value of resource elements and the value of landscape market. Each evaluation project continues to be divided into several evaluation subprojects. Score each sub-project, and each tourist area (spot) determines its level according to the corresponding scores of each evaluation project and sub-project. 5.3 Tourists' opinions on the evaluation system are an important reference for the quality grade evaluation of tourist areas (spots). Including the overall impression, accessibility, tour route setting, travel arrangements, viewing facilities, road signs, scenic spots introduction cards, publicity materials, explanation services, safety and security, environmental sanitation, tourist toilets, post and telecommunications services, shopping, catering, tourism order, scenic spot protection and other evaluation items. Each evaluation item is divided into four grades: very satisfied, satisfied, average and dissatisfied, and the rating opinions of tourists are calculated accordingly. 5.4 Detailed rules for service quality and environmental quality scoring, detailed rules for landscape quality scoring and detailed rules for tourists' opinions scoring shall be formulated separately by the national tourism administrative department. 6. Conditions for quality classification of tourist areas (spots) 6. 1AAAA tourist areas (spots) 6. 1. 1 tourist traffic A) Good accessibility, complete urban transportation facilities and convenient access; Or there are first-class roads or high-grade waterways or direct routes; Or vehicles with tourist routes; B) There is a special parking lot or ship dock that is in harmony with the landscape environment. The layout is reasonable and the capacity can fully meet the requirements of tourist reception. The site is flat, solid or flat.
The road surface is flat and solid, or the passage is deep, wide and unobstructed; D) Vehicles that pollute the environment are not used in this area. 6. 1.2 Tour a) Various guide card (including entrance guide map, signs, scenic spots, etc. ) beautiful and eye-catching, the text is accurate and standardized, in line with the provisions of GB 1000 1. Signboards and scenic spots introduction cards are located reasonably and in sufficient quantity; B) Tourism publicity and education materials (such as research works, popular science books, comprehensive picture books, audio-visual products, guide maps, guide materials, etc.). ).) The variety is complete, the content is rich, accurate and beautifully made; C) The number and language of tour guides (interpreters) can meet the needs of tourists, and the standard rate of Putonghua is 100%. Tour guides should have a high school education or above, of which no less than 40% have a college education or above. The service quality meets the requirements of 4.5.3 and Chapter 5 in GB/T15971-KLOC-0/995; D) The guide words are scientific, accurate and vivid; E) There is a visitor center, which provides consultation, receiving complaints and reception services. Tourism service personnel are well-equipped, skilled and enthusiastic. Equipped with special consultation and complaint telephone, easy to use. 6. 1.3 Travel safety a) Fire fighting, security, ambulance and other equipment are complete, intact and effective. Transportation, electromechanical, sightseeing, entertainment and other equipment are in good condition, operating normally, and there is no potential safety hazard. Dangerous area protection facilities are complete and effective, with obvious signs; B) Seriously implement the safety system of tourism, public security, transportation and other relevant departments. Regular and regular safety inspections and mobile inspections can effectively maintain public order; C) Establish an emergency rescue system, or set up an infirmary, staffed with full-time medical personnel, and provide tourists with conventional medicines. Strong emergency handling ability, timely and proper accident handling, accurate and complete records and files. 6. 1.4 hygiene a) clean environment. The walls of the building are neat and free of dust. The place to visit is flat, free from sewage and dirt, and free from disorderly construction and misplacing. The air is fresh and tasteless; B) All public places meet the national health inspection standards; C) The guiding signs of public toilets are eye-catching and the number can meet the needs. The shape, color and style of the building are in harmony with the environment. All toilets are equipped with washing, washing and ventilation equipment, or use ecological toilets without washing. Toilet urinal is clean, free of dirt and blockage. Neat, clean and bright, without damage, stains or peculiar smell; D) The garbage bins (barrels) shall be clearly marked, the quantity shall meet the requirements, the layout shall be reasonable, the shape shall be beautiful and practical, and they shall be in harmony with the environment. Clean up the garbage in time, leaving no old garbage. E) Catering services shall conform to the national food hygiene regulations, be equipped with disinfection facilities and prohibit the use of disposable tableware that pollutes the environment. 6. 1.5 communication a) The layout of communication facilities is reasonable. There are public telephones at entrances and exits and places where tourists are concentrated, with standardized and eye-catching signs and international and domestic direct dialing functions; B) During the business hours, the communication service is convenient and unblocked, and the charge is reasonable. 6. 1.6 Tourism shopping a) The layout of shopping places is reasonable and the landscape atmosphere is effectively maintained. The shape, color and materials of the building are distinctive and in harmony with the environment; B) There are abundant tourist commodities with local characteristics. Clearly mark the price, there is no price fraud; C) orderly market management. Operators wear badges and operate aboveboard, and there is no stalking or buying and selling. Deal with market violations fairly, quickly and thoroughly. 6. 1.7 comprehensive management a) sound management organization and reasonable management personnel; The management systems of tourism quality, tourism safety and tourism statistics are complete and effective; B) The rules and regulations on transportation, sanitation, environmental protection and tour guide services are sound. Effective implementation measures, regular supervision and inspection, complete written records and summary; C) It has a unique and distinctive product image, good quality image, good visual image and civilized employee image; Establish your own product brand identity and use it comprehensively and appropriately; D) setting
The qualified rate of on-the-job training reaches100%; H) Having the person receiving the complaint, the telephone number and e-mail address dedicated to the complaint. Handle complaints in a timely and proper manner, and the records and files are complete; 1) The graphic symbols of public information in places where tourists gather are standardized and eye-catching; J) There are enough rest facilities for tourists, with appropriate grade and reasonable location; K) Providing consulting services for specific groups (the elderly, children, the disabled, etc.). ).), provide them with travel tools and supplies, and provide other related special services. 6.1.8 In 2008, it received more than 500,000 domestic and foreign tourists. 6. 1.9 Tourism resources and environmental protection: a) The air quality reaches the first-class standard specified in GB3095- 1996; B) the noise quality meets the level 0 standard specified in GB3096- 1993; C) The environmental quality of surface water meets the requirements of GHZB 1; D) Advanced and effective protection measures are taken for landscapes, cultural relics and ancient buildings, and effective measures are taken to control the tourist capacity, which can effectively prevent natural and man-made destruction and maintain the authenticity and integrity of cultural relics and natural landscapes; E) good environmental atmosphere. The building layout is reasonable. The volume, height, color and shape are in harmony with each other, and the surrounding buildings are in harmony with the landscape style, or there is a certain buffer zone. The proportion of green space is high, the plants and landscapes are reasonably configured, or the landscape and environmental beautification measures are diverse and the effect is good. The main style of the building entrance and exit is outstanding, which is in harmony with the landscape and environment; F) All facilities and equipment in the area meet the national environmental protection requirements, and will not cause environmental pollution and other public hazards, and will not damage the tourism resources and sightseeing atmosphere. 6. 1. 10 tourism resources are of outstanding grade, and their historical, scientific or artistic value is of great significance in the world; Or its resources are precious, rare and peculiar, and it is a unique or rare landscape in the world. 6.2AAA tourist areas (spots) 6.2. 1 tourist traffic a) Good accessibility. Relying on perfect urban transportation facilities, extending in all directions; Or at least two expressways or high-grade waterways and direct routes; Or there are convenient means of transportation such as tourist lines; B) There is a special parking lot or ship dock that is in harmony with the landscape environment, with reasonable layout and capacity meeting the requirements of tourists' reception. The site is flat, solid or the water surface is flat. Chinese and foreign language signs are standardized, accurate and eye-catching, and meet the corresponding national standards; C) The layout of tourist routes or waterways in the area is reasonable and smooth, and the transportation is convenient. The road surface is flat and solid, or the passage is deep, wide and unobstructed; D) Vehicles that pollute the environment are not used in this area. 6.2.2 Tour a) Various tour guide standards (entrance guide map, signs, attraction introduction cards, etc. ) beautiful, eye-catching, accurate and standardized, in line with the provisions of GB 1000 1.