1. First log on to the language and economy education platform and enter the personal center page.

2. Then find the option of "order management" or "register for courses" on the personal center page, and click enter.

3. Then, on the order management page or the registered course page, find the course or order that needs a refund, and click to enter the refund application page.

4. Then fill in the refund reason, amount and other related information on the refund application page and submit the refund application.

5. Finally, wait for the platform's review and processing.