Strengthen enterprise management. Implement social responsibility. Minsheng Taxi Company starts with building industry service brand, further strengthens enterprise management, strengthens operational safety, standardizes business behavior and improves management level. By establishing brand awareness, publicizing service commitment, perfecting management details, perfecting complaint handling mechanism, standardizing service management, adopting various forms at different levels such as company, fleet, driver and management, establishing a distinctive service brand, strictly implementing the regulations of the Ministry of Communications on the management of taxi driver's qualification, and strengthening the continuing education of taxi drivers. Strengthen the pre-job education and training of taxis, strictly manage the qualification certificate, enrich the industry service knowledge, service skills, taxi-related laws, regulations and policies, social responsibility and professional ethics, safe operation and other contents in the training content, and gradually establish a taxi driver access system to ensure good personnel access. It is necessary to carry out a series of activities such as the construction of civilized integrity and the creation of civilization in the taxi industry, set up civilized demonstration benchmarks such as civilized taxis and civilized star drivers, and inspire drivers' sense of honor and management awareness by commending advanced drivers, so as to guide and drive industry employees to improve their civilized quality.

Taxi industry is not only an integral part of the transportation department, but also a social welfare undertaking and a "window" of the city image. In recent years, with the gradual improvement of people's travel demand, the development of car rental industry in our city has received extensive attention from the society. In order to make this industry a window industry that the government can rest assured, the masses are satisfied and the society generally recognizes, our transportation department has earnestly explored and practiced new management methods, new development mechanisms and new service realms around the work goal of strengthening industry management and improving service quality, which has promoted the sustained, stable and healthy development of the industry. The main achievements are as follows: First, the industry management regulations have been gradually improved. Prepared (xinghua city 2011-Taxi Development Plan for 2020). Formulated and improved the xinghua city Taxi Hundred Percent Assessment Method, xinghua city Taxi Star Rating Method, Taxi SCM System Management Regulations and Taxi Company Fleet Assessment Regulations. The second is to focus on rectification and build a fair environment. Focus on cracking down on illegal business, standardizing charging behavior and implementing long-term management, and strengthen industry governance. The third is to optimize the mechanism and stimulate vitality. Through the integration of several taxi companies, Minsheng taxi company was established, and the degree of market organization was obviously improved. Fourth, science and technology promote intelligent management.