1. Basic information: including the name, gender, age, occupation and contact information of the visitor. In addition, it is also necessary to record the appointment time, consultation times and consultation cycle of visitors.
2. Psychological counseling goals: record the specific goals of the visitors seeking psychological counseling, such as relieving anxiety, improving interpersonal relationships, and solving work pressure.
3. Psychological counselor assessment: Assess the psychological status of visitors, including mental health status, types of psychological problems and possible reasons.
4. Counseling plan: According to the psychological problems and needs of visitors, make corresponding counseling plans. Including counseling times, counseling methods and time schedule.
5. Counseling process record: record each counseling process in detail, including topic discussion, case sharing, psychological test, etc. Record the response of visitors, the guidance of consultants, and the main points in consultation.
6. Evaluation of consultation effect: Evaluate the effect after each consultation, including the visitors' self-feeling and life improvement. Adjust the counseling plan to ensure the counseling effect.
Matters needing attention in psychological counseling
1. Respect visitors: Respect is the basis of psychological counseling, and psychological counselors should respect the wishes, opinions and feelings of each visitor. Establish a good trust relationship to make visitors feel understood and accepted.
2. Principle of confidentiality: In the process of psychological counseling, the principle of confidentiality should be strictly observed. Protect the privacy of tourists and don't disclose relevant information without permission.
3. Listening and communication: Listening is the key to psychological counseling. Psychological counselors should listen attentively to the questions and needs of visitors and understand their true feelings. At the same time, use good communication skills to establish effective communication with visitors.
4. Maintain professionalism: Psychological counselors should constantly improve their professionalism and master solid psychological counseling theories and methods. According to the needs of visitors, use appropriate counseling skills and methods.
The above contents refer to Baidu Encyclopedia-Psychological Counseling.