In this case, you can confirm whether your login account is correct, ensure that your DD has only one student information, and ensure that you log in with the correct account. If your personal login information is correct, if there is such a situation, you can consult online customer service, or re-register a new DD number and use a new safety education platform account.

There is no specific account for the account of the safety education platform in Nail D. The student account and password are set by the class teacher, and then they agree to import into the system. Therefore, students or parents do not need to register an account, and registration will not be approved.

If you forget your password or account number, you can retrieve your password by retrieving your account number. However, you need to select a user role, enter basic information, and answer secret protection questions before you can retrieve your account number or password.