Keep calm
As parents, it is very important to keep calm. When you set a good example and become the object of children's study, they will imitate your patience at critical moments.
apology
It is unwise to force children to apologize. On the contrary, you can take the initiative to apologize to the injured children, express your concern and set a positive example for them. In this way, they will learn how to deal with conflicts in a more mature way.
Express in words
Provide children with an alternative to attack. It is a good suggestion for children who have already started talking, so that they can learn to solve problems in a gentler way.