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Investor education work
Tu Guangshao, vice chairman of China Securities Regulatory Commission, once said that the maturity of investors is an important driving force for the maturity of the securities market. The more the market develops, the more mature and rational investors need to participate. It is very important for investors to have a rational market investment concept. With the rapid development of China's national economy, the securities market has become an important platform to promote the sound and rapid development of the national economy; After share reform and special governance, the position and role of listed companies in the market economy have been further improved; At the same time, the capital market has become a hot spot of social concern and investment. Investors are the owners of listed companies. Although they do not participate in the daily operation and management, they enjoy the legal right to know all kinds of information in the operation and management of listed companies. They are a community of interests. We believe that investor education for listed companies is an important channel to effectively handle and solve the relationship between companies and investors.

For listed companies, communication with investors is basically to answer the phone or receive visitors, answer and explain some questions they care about, and introduce the company's production and operation. In terms of investor education, unlike securities companies, futures companies and bank fund agencies, there are many business outlets for face-to-face communication with investors, and the conditions are convenient. Training lectures can be arranged well, the basic knowledge of the securities market can be popularized, policies and regulations can be publicized, market risks can be revealed, and rational investment can be advocated. Under such objective circumstances, how can listed companies do well in investor education?

Combined with the actual situation of the company, we believe that the investor education of listed companies should focus on the following aspects: first, honesty-oriented, standardized operation, sincere treatment of others, and enhanced affinity for investors; Second, earnestly fulfill the obligation of information disclosure, let investors fully understand the company's operation and management, and be a true and transparent listed company, which is the best return for investors; Third, establish a sound system to ensure investors' right to speak; Fourth, fully tap the intellectual resources, information resources and social resources of investors, and strive to make investors and operators complement each other's advantages, foster strengths and avoid weaknesses, and help each other inside and outside to form a joint force for common development. In recent years, our company has gradually established and improved various rules and regulations to further improve the corporate governance structure; Carry out the business philosophy of "steady operation, fine management, innovative mechanism and scientific development", take "starting the brand, expanding the market, creating a beautiful environment, making excellent indicators and strengthening the enterprise" as the strategic goal, and adopt the methods of unified market coordination and market expansion, allocation of technical resources, implementation of brand strategy and optimization of product structure, and complete the production capacity layout of the regional market. The company's market concentration and collectivization advantages have been significantly strengthened, and its operating quality has been gradually improved. At the same time, the company conscientiously implemented the relevant regulations on information disclosure of listed companies and fulfilled its information disclosure duties in a timely manner. Up to now, there has been no change in the company's share price due to information disclosure.

Shang Fulin, chairman of the China Securities Regulatory Commission, said that to build a harmonious society, it is necessary to cultivate a large number of enterprises with social responsibility; Protecting the interests of investors and fulfilling social responsibilities will become an important part of further improving the governance mechanism of listed companies in the future. Trust closely links investors and companies, and responsibility makes us cherish this trust even more. Listed companies know that only by relying on honesty and integrity can they control risks, establish a good market image, gain the trust of investors, business partners and regulatory authorities, and protect the interests of investors to the maximum extent, so as to make better use of the capital market to develop and expand listed companies themselves.