Complaints from the administrative department of education. During the epidemic prevention and control period, primary and middle school students in Suzhou asked for refund and withdrawal. If the school does not implement the refund measures, it can complain to the education administrative department. If the school refuses to accept the punishment given by the school, the education department will appeal to the relevant departments in strict accordance with the Education Law of the People's Republic of China, and lodge a complaint or bring a lawsuit against the school and teachers for infringing their personal rights, property rights and other legitimate rights and interests.