1. Log in to Guohua Education official website and enter the "Personal Center" page.

2. Find and click the "Order Management" option.

3. On the order management page, find the order that needs to be refunded and click the "Refund" button.

4. Fill in the refund application form and related information according to the system prompt.

5. After submitting the refund application, wait for Guohua Education official website to review and handle it.