Service hours: 24-hour service hotline
Rong Sheng refrigerator after-sales warranty information:
Warranty policy: nationwide warranty, enjoy three guarantees service.
Warranty period: main parts 1 year, other parts 3 years.
Warranty Start Date: The warranty period is calculated according to the date when the spare parts replaced during the warranty period were originally purchased. If there is no invoice, the warranty period is subject to the warranty card attached to the product.
Precautions for after-sales warranty of refrigerators in Rong Sheng:
Spare parts replaced during the warranty period are still calculated according to the date when the product was originally purchased.
The validity period of the three guarantees is calculated from the date of issuing the invoice, deducting the time occupied by maintenance and waiting for repair. In any of the following circumstances, a fee-based service shall be implemented.
Users are damaged due to improper use, maintenance and storage.
Damage caused by installation, maintenance, disassembly and relocation of service providers not contracted by our company (including installation, disassembly and maintenance by users themselves).
Altered invoice or no warranty certificate and purchase invoice. If the user's invoice is lost, the warranty period can be calculated by extending the production date of the machine barcode by 15 days as the warranty start date.
Losses caused by irresistible natural disasters.
Damage caused by abnormal voltage, fire and other external reasons.
Failing to operate according to the instructions, main product notices and other precautions.
Faulty operation damage when used outside the general home (such as public machines and spare parts for businesses, vehicles and ships).
Products beyond the warranty period.