The Guiding Opinions on Accelerating the Construction of a National Integrated Online Government Service Platform (hereinafter referred to as the Guiding Opinions) proposes that by accelerating the construction of a national integrated online government service platform, the standardization, standardization and interconnection of platforms in various regions and departments will be promoted, and cross-regional, cross-departmental and cross-level collaborative handling of government services will be promoted to realize the operation of the whole city, nearby and off-site.

The national government service platform is the general hub of the national integration platform, connecting the platforms of relevant departments of provinces (autonomous regions and municipalities directly under the Central Government) and the State Council, and providing public entrances, public passages and public support for departmental platforms of various regions and the State Council. The government service platform of various regions and the State Council departments is the specific service platform of the national integration platform, which is responsible for the business handling of local departments and carries out cross-regional, cross-departmental and cross-level business handling based on the national platform.

The "Guiding Opinions" put forward the work objectives of four stages in five years. By the end of 20 18, the main functions of the national government service platform will be basically completed in nine provinces and cities such as Shanghai, Jiangsu, Zhejiang, Anhui, Shandong, Guangdong, Chongqing, Sichuan and Guizhou, as well as six the State Council departments and countries such as the Development and Reform Commission, the Ministry of Education, the Ministry of Public Security, the Ministry of Commerce and the General Administration of Market Supervision. By the end of 20 19, the national government service platform will be put into operation, initially forming a national integrated online government service platform framework; By the end of 2020, platforms of all regions and departments should be connected with national platforms, and government services should be in place. The State Council's departmental data sharing can meet the general needs of local government affairs, and the national integrated online government affairs service platform has been basically completed; By the end of 2022, the national government services will basically achieve unified standards, overall linkage and business collaboration. Unless otherwise stipulated by laws and regulations or classified, all government service matters are handled on the platform, and "one network handling" is fully realized.