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If you are not satisfied with the results, can the Provincial Department of Education complain to the Ministry of Education?
Continue to complain to the Provincial Department of Education. If the complaint is not accepted, or you are not satisfied with the attitude of handling the problem, you can reflect the inaction of the Education Department to the Provincial Commission for Discipline Inspection. In violation of the relevant provisions of the state, the establishment of schools or other educational institutions shall be revoked by the administrative department of education or other relevant administrative departments; Illegal income, confiscate the illegal income; The directly responsible person in charge and other directly responsible personnel shall be punished according to law.

Article 82 of the Education Law of the People's Republic of China If schools and other educational institutions issue academic degree certificates, academic certificates or other academic certificates in violation of the provisions of this Law, the education administrative department or other relevant administrative departments shall declare the certificates invalid and order them to be withdrawn or confiscated; Illegal income, confiscate the illegal income; If the circumstances are serious, it shall be ordered to stop the relevant enrollment qualification for more than one year and less than three years, until the enrollment qualification is revoked and the certificate qualification is issued; The directly responsible person in charge and other directly responsible personnel shall be punished according to law. Organizations or individuals other than those specified in the preceding paragraph manufacture, sell or issue forged degree certificates, academic certificates or other academic certificates, which constitutes a violation of public security administration, and shall be punished by the public security organs according to law; If a crime is constituted, criminal responsibility shall be investigated according to law. If a degree certificate, academic certificate or other academic certificate is obtained by cheating, plagiarism or other fraudulent acts or other improper means, the issuing institution shall revoke the relevant certificate. The purchase and use of fake degree certificates, academic certificates or other academic certificates, which constitutes a violation of public security management, shall be punished by the public security organs according to law.