Operator 12345 belongs to public institutions, and operator 12345 is the government public service system and the mayor's hotline. It is a platform to help ordinary people solve the difficulties and problems encountered in life and production, pay attention to people's livelihood and listen to public opinion, and belongs to public institutions.

12345 operator's job responsibilities

1, publicize the principles and policies of the party and the government, reflect social conditions and public opinion, and assist leaders in dealing with social hot and difficult issues.

2, responsible for accepting the masses' criticisms, opinions, suggestions and demands on government work, reflecting important social problems and major emergencies.

3, responsible for accepting, coordinating and solving the difficulties and problems encountered by the masses in daily life.

4, the city's counties (autonomous counties, cities) people's government, municipal government departments and public services and other units of public telephone work inspection, supervision and guidance.

5, responsible for the construction and development of the mayor's public telephone network.

6, responsible for the mayor's mailbox work and letters from the masses.

Extended data:

12345 notes for operators

1. The operator must speak softly but methodically. And to be fluent in Mandarin, standard Mandarin is a must.

2. Be patient and sincere. Know each other's purpose clearly and make records so as not to forget.

3. Be flexible when facing problems.

4. Pay attention to self-cultivation. The way a person speaks is related to his knowledge. If he has extensive knowledge, he will be more willing to associate with others.

Baidu Encyclopedia-12345