1. complain to the local education department or other government functional departments.

2. Call the local complaint number and report the situation to the Education Bureau.

3. Log in to official website, the local education bureau, and complain online.

4. Write a report. Legal basis: Article 1 199 of the Civil Law of People's Republic of China (PRC) stipulates that kindergartens, schools or other educational institutions shall bear tort liability if a person without civil capacity suffers personal injury during his study and life; However, those who can prove that they have fulfilled their educational management responsibilities will not bear tort liability.