1. If the "Software Store" APP can't search for a certain software, please click on the software store to search for related applications and see how to handle it ~
2. If the Software Store application can search for the software but cannot download it:
(1) may be a network anomaly. We suggest you try changing Wi-Fi or switching data networks, and then try again.
(2) There may be insufficient storage space. Please clean up the rubbish on your mobile phone, free up space and try again.
(3) It may be a third-party software package problem, which can be downloaded from other platforms. (e.g. Browser application)
(4) If WeChat cannot be downloaded and installed, please click on WeChat installation failure to get the guide ~
If the above still can't be solved, then try to back up your product data (contacts, text messages, etc. ) and restore the phone to the factory settings.
Tips:
(1) If there is an abnormal prompt in the search software, you can click the abnormal prompt in the search software in the software store to see how to deal with it ~
② If you can't download the software from other channels, I suggest you try to download it from the official channel of the "Software Store" APP.