Situation 1: After trying on several sets of clothes, the customer turned away without saying anything.
Correct response (attitude, service, standing in the customer's position)
Mr. L, are you dissatisfied with my service or have I not introduced it to you clearly? Well, I'll ask our manager to serve you. She is a very professional dress consultant, and I believe you will be satisfied.
Situation 2: Why is this dress so tight?
Correct response (professionalism, responsibility and guidance)
Yes, our clothes are a little tight. This dress has decorated your figure very well. In addition, our fabrics are all imported high-grade fabrics with good elasticity, and you will get used to them after wearing them for several times.
Yes, women have to pay a certain price for their figure, beauty and temperament. Maybe this dress is a little tight, but it shapes your figure well. I believe it's worth paying a little price for your figure and beauty.
Situation 3: Forget it, I think this dress is a little fat on me.
Correct response (professionalism, responsibility and guidance)
Sir, you are very lucky. Look at your smiling face and red face. You have a high quality of life. A lot of people want it. And this dress itself is very suitable for your temperament. You see (the advantages of clothes)
Situation 4: I don't like this. It's so old-fashioned
Correct response (knowing the time, occasion and brand positioning of customers)
Yes, I can understand how you feel. If I were you, I would feel the same way, maybe it's not quite the same as your usual dress style. The positioning of our brand is specially designed for mature and successful people. It's not people, it's temperament. Your temperament and image are just in line with the positioning of our brand, which will help you achieve greater success in your work and business negotiations.
The above is shared by Yi. Click on the avatar to learn about the latest brand of women's wear.