Step one: opening remarks? ★ Everything is difficult at the beginning.
A good beginning is half the battle.
Example 1:
"Hello, is this Zhang Jun? I'm Teacher Zhu from the Admissions Office of Agricultural University. Our school has a history of 17 years. I wonder if you have heard of our school? Where do you want to go to school? "
Error point:
I didn't explain why I called, and I didn't explain what is good for students.
What students care about is not how long the school has been established, nor whether they have heard of my school.
★ Don't expose your identity as an admissions teacher for the first time. Nowadays, students are more sensitive to "admissions teachers".
★ Don't ask the other person where he wants to go, it is a hint to the other person that he decides to go to another school or gives the other person a chance to refuse me. If the other party says that we have chosen a good school, our next job will be passive. ? Don't focus on issues that students don't care about. Example 2:
"Hello, is this Zhang Jun? I'm Teacher Zhu from Agricultural University. Well, our school voted 1 this year. 200 million opened the electronics industry specialty. I'm calling today to let you know the relevant information so that you can make a reference when choosing a school. In order to improve students' learning efficiency, our school adopted the most scientific teaching methods and the most advanced teaching equipment, and all of them were recommended to work in large enterprises after graduation. Let me give you a comprehensive introduction. Give me five minutes, and your life may be more exciting? ★ mentioned the name and major of your school? ★ Tell the other party why you are calling? ★ Tell each other the possible benefits? ★ Let the other party can't refuse me, just listen to the second step: find the key person in the target.
★ Indicate the name of the school and yourself, so that the other party can know themselves and gain credibility.
★ Speak with confidence and confidence. But don't be too polite, or the other party will lose face sometimes.
Key points of telephone registration
The first point: the purpose of making a phone call should be clear (before making a phone call, you'd better organize your own language, and don't finish the phone call before you find out what you should say and what you shouldn't say)? Point 2: Pay attention to the expression of language.
The tone should be steady, the words should be clear and the language should be concise. Don't be afraid of rejection. Don't be nervous when you pick up the phone. When you are nervous, you don't know what to say. As soon as the phone was connected, you talked nonsense. In the end, it fell short)
Third, be sure to know who the caller is (don't talk for a long time, the other party is not the one you are looking for)? Point 4: You must introduce yourself and your intention in one minute? Fifth, do a good job of telephone registration for follow-up work.
Sixth point: Make sure the other person can understand what you are saying (if the other person can't understand what you are saying, isn't it a waste to talk more? ) ? Point seven: respect each other.
Call him by his name more often in the process of communication, and he will think that you attach great importance to him and respect him. )
Eighth point: the speech should be easy to understand (if it involves technical terms, explain it to him clearly)? Point 9: Let the other person have a sense of belonging? Point 10: Speak loudly.
Point 1 1: Don't make the first call in a hurry (ask others to sign up on the first call, the failure rate is 100%)? Point 12: Honesty is the key, don't lie? Thirteenth point: think more about each other.