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How about the customer service of language code education? Will you contact your parents?
It is not enough for a child to grow up healthily only by school or family. Students are teachers' and parents'. Teachers can't observe the situation of children at home, and it is difficult for parents to see their children's performance at school. What is needed is the combination of two aspects, and education will be targeted and coherent. Good students are the result of family-school co-education. Teachers should regularly summarize the work of their classes, communicate with parents in time, and actively strive for parents' support for their work. It should be said that this is a difficult relationship in campus interpersonal relationship. Because parents have different occupations and levels, they have different ideas about educating their children. Therefore, in order for parents to cooperate with schools to do a good job and promote children's development, teachers and parents need to communicate effectively to gain their understanding and support.

The management of the school is mainly student management, mainly relying on the monitor 636f70797af. The head teacher is the organizer and manager of class work, and its central task is to face all students, improve all the qualities of students in an all-round way, and guide all students to grow up healthily. To undertake this task, the head teacher should not only have a strong sense of professionalism, lofty professional ethics and strong physique, but also seriously study the current educational laws and regulations and educational theories, carefully study teaching materials and curriculum standards, constantly improve their own quality and strive to be versatile. In addition to attaching great importance to school education, we should also fully understand the status and role of social education and family education. If we can actively contact parents, communicate feelings, understand each other and take coordinated measures, many problems in educating children can be solved. However, in real life, it is inappropriate for some class teachers to visit students' homes, and some even turn home visits into "complaints" to students' parents, which has caused a bad impression on students and parents. In the practice of education, teaching and teaching management, the author summarizes several points and discusses them with colleagues. Let me talk about some practices when I communicate with my parents at work:

In the process of home visits, teachers will follow the principles of "two in advance, two suitable and two forbidden" and "pay attention to etiquette", "move people with emotion" and "convince people with reason". At the same time, "pay attention to the evaluation" and "taboo".

One: two in advance.

Prepare lessons in advance: prepare home visits, communicate with parents, and have goals and methods;

Make an appointment in advance: You should contact your parents in advance to find out if you want to come to school.

Two: two suitable;

1: When the time is right, ask parents for advice. Choose a good time. When communicating with parents. If parents are too busy or can't spare time for reception, it's not the right time. Some class teachers will ask their parents for help when they have unresolved contradictions with their students. However, parents can't get away for a while, and they still want their parents to come. As a result, the problem could not be solved, but the contradiction intensified. Some parents visit, but they have no time to receive them. Letting them go will only lead to parents complaining.

2. Appropriate communication methods: Let parents have confidence in their children. When communicating with parents, the biggest headache is to face the parents of "poor students". In the face of poor grades of children, there is nothing to say; Faced with parents' disappointed sigh, there is nothing to say. For "poor students", we should adopt circuitous tactics, not directly point out the problems, not deny students by the standards of grades, and try our best to explore their bright spots so that parents can see their children's advantages, progress and hope. We have to talk about the shortcomings of the child, don't talk too much at once, don't exaggerate, and don't use words like "this child is really stupid". When talking about the advantages of students, we should be enthusiastic and powerful, while when talking about the disadvantages of students, we should be gentle and euphemistic, which will make parents full of confidence in their children. Only when parents have confidence in their children can they communicate with teachers more actively and cooperate with their work.

Three: two prohibitions

1: home visits in the form of complaints are prohibited. During home visits, because parents are generally people from all walks of life, they love face very much, so we must be careful not to damage their image. Don't communicate by complaining. Don't be direct, but tell your parents in a roundabout way. At the same time, talk more about the advantages and highlights of his children. Let their parents cooperate with your work. Otherwise, contradictions will intensify.

It is forbidden to say anything harmful to the school and teachers during home visits. Pay attention to the image of teachers and schools in home visits. It is necessary to talk more about how teachers cooperate and the importance of more education in schools.

3. Language should not be blunt: the class teacher should be tactful and not condescending when facing older parents. Don't use imperative words such as "you should" and "you must", but say euphemistic and consultative words such as "I think" or "what do you think", so that parents are more willing and easier to accept our suggestions. Of course, you should not be too modest. When you are sure, you should be very positive and convince your parents that your opinion is beyond doubt.

Fourth; Pay attention to etiquette:

1, courteous and enthusiastic. Whether it's home visits or parents coming to school to understand the situation, we should pay attention to our external image. Dressing neatly and refreshed will leave a good impression on parents and show respect for them. Respect other people's living habits during home visits, get up to greet parents when they visit, serve tea at the end of the chair, and get up and send them away when they leave. And try to use civilized terms, such as "please sit down" and "please have tea". This will let parents know that you are a very moral class teacher and lay a good foundation for mutual communication.

2. Smile. In interpersonal communication, the charm of a smile is endless, and it is as irresistible as a huge magnet attracting iron. The head teacher should restrain his resentment in the face of parents' accusations; Don't argue with parents, let alone hurt parents by satirizing students, and have a smile on your face, so that no matter how embarrassing and difficult it is, you can spend it easily, win the favor of parents, show your tolerance and generosity, and finally eliminate misunderstandings and contradictions.

Five, to move people with emotion

1. Let parents know that you pay special attention to their children. Get to know the students well in advance, including academic performance, personality characteristics, advantages and disadvantages, basic family situation, and what you have done for this child. In this way, when communicating with parents, he can feel that the teacher pays special attention to the children, and he can also have a good impression that the class teacher is meticulous and responsible. It's easier to communicate emotionally.

It is important for parents to understand his opinion. Modest, sincere and attentive listening will make parents feel that they are highly valued. Even a parent who is full of complaints and grievances, even the most difficult to deal with, will often be "softened" to be reasonable in front of a patient, compassionate and listening class teacher. Listen carefully and patiently to your parents' confidences, supplemented by eyes and actions, and occasionally respond with phrases such as "yes" or "yes". It is best to write down the main points; At the same time, we should show our understanding of parents' mood and communicate frankly with parents, so as to have a more comprehensive understanding of students' situation.

Sixth, convince people by reasoning.

Faced with all kinds of problems existing in children, parents who "expect their children to succeed" are often at a loss. They are very upset and anxious, eager to find a "panacea" to solve the problem from the class teacher. If the class teacher can provide some reasonable suggestions in time, it will increase parents' gratitude and trust to you, thus establishing their own prestige. When giving advice to parents, we should pay attention to the following points:

1, targeted. When answering parents' doubts and giving parents advice, we must be targeted. According to the actual situation of students, such as grades, personality, etc. Don't be vague and general, so that parents are irrelevant. It sounds reasonable but can't solve practical problems, which will lead to disappointment and doubt on the working ability of the class teacher.

2, to be scientific and practical, the advice to parents should be clear and clear, and the most important thing is scientific and practical. Don't say if you are not sure, and you can't say if you don't remember correctly. You should seek truth from facts, not exaggerate and pretend to be profound. If our suggestions are unscientific and unreasonable, our prestige in the eyes of parents will be greatly reduced. Therefore, it is very important to strengthen one's theoretical accomplishment, actively explore and diligently think about the art of the work of a class teacher.

Seek truth from facts, don't exaggerate the facts, because children will inadvertently tell their parents about the class. So be careful not to exaggerate when visiting at home.

Seven: objective evaluation

Evaluate students appropriately. Visit the families of students with excellent academic performance at home, don't exaggerate, praise the students to the sky, and even say "guaranteed tickets"; When visiting the families of students with poor academic performance and violating discipline, it is not appropriate to talk about the students as useless, blindly "complain" (complaining is actually the performance of teachers' incompetence in education), and even accuse the students in front of their parents. The evaluation of a student should be realistic, not one-sided. Turning your favorite student into a flower will make parents overindulge their children and relax the necessary discipline; Saying that poor students are not cute as tofu dregs will make parents lose confidence in their children and let themselves go. If home visits lead to more inappropriate education, such as stick education, it will increase children's rebellious psychology and hostility. Children are growing up, the world outlook has not yet been formed, and it is very malleable. We should leave room for their evaluation, urge parents to further cooperate with teachers in warm and touching language, and let children have confidence in receiving education.

Eight; The form of home visit conversation should pay attention to art and strive to achieve four taboos.

First, avoid complaining to parents, reporting good news without worrying, and telling students nothing. If you say the students' fault in front of parents, it will easily lead to parents' emotional fluctuations and make outrageous accusations or rough beatings on their children. This will not only fail to achieve the effect of education, but will easily arouse students' antipathy and opposition to teachers.

Second, avoid crushing students with scores in front of parents, so that parents and students lose confidence. One of the important contents of teachers' home visits is to talk about students' learning situation. Especially for students with poor learning, home visits should focus on finding out the learning attitude of Chu students at home, the completion of homework and the interference of external factors, guide students to eliminate obstacles caused by non-intellectual factors, establish supervision measures with parents, and promote them to develop good study habits, instead of blindly measuring students with scores, and try their best to improve the confidence of poor students in making progress.

Third, avoid short-term behavior of home visits. Once students form bad habits, it is often difficult to change them. Therefore, home visits must overcome short-term behaviors, find problems, contact in time, and establish a long-term home visit system, including initial home visits, special home visits, and regular home visits. If teachers, parents and students meet frequently, it will help to nip the problems that appear on the educated in the bud.

Fourth, please don't please your parents and make home visits without purpose. Teachers' home visits must have a clear purpose and talk about solving a certain problem of the educational object. They should not befriend their parents who are in their position and have rights under the pretext of home visits, which will inevitably cause parents' unhappiness and reduce the prestige of teachers among students. Therefore, home visits should be single-minded, correct in attitude and pay attention to professional ethics.

No matter what methods and skills you use to communicate with your parents, the most important thing is to be honest with others, communicate with your heart, and strive to improve your moral cultivation and theoretical level, so as to build a bridge between your hearts. Communication between people is a science, especially it is sometimes more difficult to let others serve me. But as long as we manage it carefully, home-school cooperative education will flourish.