1. If you forget the platform password, you can contact the school to reset the parent password. After the school is reset, the system will inform parents of the new password and then log in with the new password.

2. Select "Retrieve Password". If you forget your password, you can click "Forgotten Password" when logging in, then the platform system will send the password to the parents' mobile phone number in the form of SMS, and parents will not bear any expenses. At this time, the account is automatically bound to the mobile phone.

If you forget the platform number, you must get in touch with the school. Just register and tell the school or class teacher your nickname when you register. After entering the platform system, the school can find the person with this nickname, see your platform number, and then log in with this account.