1. Complaints about private education and training institutions can be lodged with local civil affairs bureaus and education bureaus;

2. Complaints against official education and training institutions can complain to the local human resources and social security bureau or the relevant departments of the Education Bureau;

3. No matter what kind of educational institutions violate the law, they can report it through the platform of "3 15" Voice of Consumers ".

Subject training in any of the following circumstances shall be investigated and dealt with according to law:

1. Institutions or individuals who violate the relevant provisions of training subjects and have incomplete licenses conduct subject training in the name of consultation, cultural communication, "domestic service", "resident teacher" and "crowdfunding private education";

2, in violation of the relevant provisions of the trainer, subject training for those who do not have the qualifications of teachers, in-service primary and secondary school teachers in violation of the provisions of paid remedial classes;

3. In violation of the relevant regulations on training time, conduct disciplinary training in violation of regulations by means of "live broadcast, recording and broadcasting";

4, in violation of the relevant provisions of the training places, organize off-site training, in residential buildings, hotels, cafes and other places, separately carry out "one-to-one" and "one-to-many" training in other disciplines outside the registration place;

5, in violation of the relevant provisions of the training content, in the name of study tour, research, summer camp, thinking literacy, Chinese culture literacy, etc. , or in science and technology, sports, culture and art and other non-disciplinary training, illegal subject training;

6. Offline institutions violate the relevant provisions of the training methods and conduct online discipline training in violation of regulations through instant messaging, online meetings and live broadcast platforms. ;

7. Other invisible mutation training in violation of relevant regulations.

Legal basis: Article 76 of the Education Law of the People's Republic of China.

Schools or other educational institutions that recruit students in violation of relevant state regulations shall be ordered by the education administrative department or other relevant administrative departments to return the enrolled students and the fees charged; Give a warning to schools and other educational institutions and impose a fine of less than five times the illegal income; If the circumstances are serious, it shall be ordered to stop the relevant enrollment qualification for more than one year and less than three years, until the enrollment qualification is revoked and the school license is revoked; The directly responsible person in charge and other directly responsible personnel shall be punished according to law; If a crime is constituted, criminal responsibility shall be investigated according to law.