This problem should be viewed from two aspects.
First, the school does have problems, and the problems reflected by parents are true. Then the school will be in trouble, from the principal to the class teacher below will be affected. The specific impact depends on the severity of the problem. You can criticize and warn, you can transfer from your post, and you can dismiss the principal.
Moreover, judging from the current situation, once parents complain about the school, the attitude of the Education Bureau is generally to appease the parents, then criticize the school and deal with the teachers as soon as possible to avoid causing trouble. Therefore, it is more troublesome for parents to sue the school, especially when they often go to the Education Bureau, especially when they encounter parents who stubbornly sue the school.
Second, there is nothing wrong with the school, and the problems reflected by parents are unreasonable. In this case, the school can be a little tougher. Nowadays, many parents will always think of suing the Education Bureau if they are a little dissatisfied with the problems at home and school. On the one hand, this is putting pressure on schools; On the other hand, this is really what these parents think. As mentioned earlier, many times the Education Bureau is biased towards parents, and some parents are well aware of this. However, in the case that right and wrong are really clear, schools should also be a little hard-driving.
For example, we encountered such a problem two days ago. The child broke his hand during recess and looked at 20 thousand yuan. Then parents clamored for the school to lose money. Tell the Education Bureau if you don't lose money. We told him clearly, 1, that the school may be responsible for the child's injury while playing after class, but it will definitely not be the right and responsibility; 2. Students have accident insurance. After the accident insurance payment, there is still a certain gap in money. At that time, they can apply for compensation from the school according to the responsibility of the police station or the court; 3, unreasonable demands, even if reported to the Education Bureau, the school will not compromise.
When the school was forced, parents finally had no other ideas.
So in school, it is normal for some things to happen between home and school because of students' problems. As long as the school has done nothing wrong. As long as you follow the procedure, you can be a little tougher.
The above is my personal opinion, I hope I can help you!