1. Collect Wenxuan excellent learning and excellent teaching training contracts, payment vouchers, receipts, invoices, etc. Prove that educational institutions do charge fees.

2. Find the phone number and contact email address for refund in Wenxuan Youxue Youjiao official website or the platform, and negotiate with customer service. If the customer service reports that it has no authority and needs to wait for the background center or other delays, it is recommended to use feedback and complaints.

3. The refund request is reasonable. After consultation between the two parties, users can all return Wenxuan Excellent Learning and Excellent Education.