1. Refund question: Some users reported that it was difficult to get a refund after purchasing the course. For various reasons, they needed a refund, but Xue Kui Education failed to handle it in time or refused to refund it.

2. Inducing consumption: Some users think that the top ranked education has the behavior of inducing consumption, for example, by exaggerating the course effect and concealing the real situation of the course, so that users can make purchase decisions.

3. False propaganda: There are complaints that there are false propaganda problems in the propaganda process of the education with top academic rankings, such as exaggerating the quality of courses and teachers, which leads users to find that the actual situation does not match the propaganda after purchasing.

4. Xuekuibang Education is an educational institution focusing on general counseling in high schools, providing online and offline teaching mode to help high school students improve their academic performance and ability to take exams.