1. Log in to Tchami Education official website, find the order that needs a refund in "My Orders" and click the "Apply for a refund" button.

2. Fill in the reasons for refund and upload relevant supporting materials (such as case certificate and withdrawal certificate, etc.). ).

3. After submitting the refund application, Tchami Education Customer Service will review the application within 1 to 3 working days and contact for confirmation.

4. After approval, Tchami Education will refund the money to the payment account within 7 working days.