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I was cheated by an online education institution. Which department should I look for?
If you are cheated by an educational institution, you can find the education department, the industrial and commercial department or the public security department. If an educational institution operates for the purpose of illegal possession and is suspected of fraud, it can call the police directly and ask the public security department for help.

If you are cheated by an educational institution, you can find the education department, the industrial and commercial department or the public security department. According to the law, the perpetrator defrauded public and private property, and a large amount constituted the crime of fraud. If an educational institution operates for the purpose of illegal possession and is suspected of fraud, it can call the police directly and ask the public security department for help. Legal basis: Article 266 of the Criminal Law defrauds public or private property, and if the amount is relatively large, he shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also or only be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years and shall also be fined; If the amount is especially huge or there are other especially serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than 10 years or life imprisonment, and shall also be fined or confiscated. Where there are other provisions in this Law, such provisions shall prevail.

Educational institutions cheated money, how to get it back, and how to get it back when they cheated?

If you are cheated, you can get it back. You can report to the police that you have been cheated, and then the police will investigate each other and arrest each other. After the arrest, the police will return the victim's money so that your money can be returned.

Determination of fraudulent consumer behavior

Fraud shall meet the following conditions:

First, the operator has the intention of fraud. Operators have a subjective mentality of deceiving others and hoping to make profits through deception.

Second, the operator has fraudulent behavior. By fabricating facts or concealing the truth, business operators make the appearance of things inconsistent with the objective truth, including actions and omissions.

Third, consumers fall into wrong judgment because of the fraudulent behavior of operators, that is, there is a causal relationship between fraudulent behavior and wrong judgment.

I hope the above questions can help you. If you have other legal questions, please consult a professional lawyer.

Legal basis: Article 266 of the Criminal Law, whoever defrauds public or private property in a relatively large amount shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance, and shall also or only be fined; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years and shall also be fined; If the amount is especially huge or there are other especially serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than 10 years or life imprisonment, and shall also be fined or confiscated. Where there are other provisions in this Law, such provisions shall prevail.

I want to complain about online education institutions.

Legal analysis: It depends on the business license obtained by this institution. If it is educational, report it to the local education bureau; If it is other business content, then report it to the industrial and commercial bureau; You can also report the exposure to the consumer association or local TV station. Or report it directly on the website of CPC Central Commission for Discipline Inspection, but it's a real-name registration system, and you have to bear legal responsibility. You can call the local education bureau. Collect as much evidence as possible, and the relevant departments will call to verify. Just give feedback to the relevant departments truthfully, and the relevant personnel will ask about the investigation, but if they encounter irrationality, they still have to complain online. Educational institutions with teaching qualifications should file with the Education Bureau. Legal basis: Article 1200 of the Civil Law of People's Republic of China (PRC) restricts persons with civil capacity from being injured during their study and life in schools or other educational institutions. If schools or other educational institutions fail to fulfill their educational management responsibilities, they shall bear tort liability.

What should I do if the complaint of non-refunding fees by private educational institutions is invalid?

If the educational institution refuses to refund, consumers should negotiate with the educational institution and urge the educational institution to refund in time. If the educational institution refuses to refund, consumers can complain to the Consumer Protection Association about the educational institution, or bring a lawsuit to the court on the grounds that the educational institution has breached the contract. Legal basis: Article 39 of the Consumer Protection Law. Disputes between consumers and operators can be resolved through the following channels: (1) settlement through consultation with operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.

What materials do you need to complain that online education institutions do not refund fees?

If the educational institution refuses to refund, consumers should negotiate with the educational institution and urge the educational institution to refund in time. If the educational institution refuses to refund, consumers can complain to the Consumer Protection Association about the educational institution, or bring a lawsuit to the court on the grounds that the educational institution has breached the contract. Legal basis: Article 39 of the Consumer Protection Law. Disputes between consumers and operators can be resolved through the following channels: (1) settlement through consultation with operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.