Emotional intelligence refers to the psychological characteristics of individuals in successfully completing emotional activities. It is an individual's ability to perceive and experience, express, evaluate and regulate various emotional information of himself and others. This ability can make individuals better adapt to environmental requirements, improve interpersonal relationships and promote cognitive activities.

The cultivation of emotional intelligence;

1. On the basis of self-awareness, consciously choose the people and social occasions you contact to minimize the generation of negative emotions. For example, individuals with social anxiety try to avoid social occasions to reduce anxiety. When assigning tasks, organizations should consider individual personality characteristics and give corresponding tasks.

2. When it is inevitable, employees should take the initiative to deal with emotional events instead of passively accepting them. Employees should try to think about ways to change this situation, or force themselves to put aside unfavorable factors and focus only on what is beneficial to them.

3. Face the things around you positively and try to consider any changes in your work in a positive way. If you encounter difficulties in your work, think of it as a test of your superiors, not a deliberate spite.

4. Change the stimulating influence of working environment on one's emotions by embodying the method of paying attention to emotional regulation. Especially when your negative emotions are high, don't vent immediately, try to calm yourself down and think about right and wrong.