Call the market supervision bureau at 123 15, but they generally don't care, but we have to find another way and don't tell them about the refund, because according to their staff, the refund of training and education is not their responsibility, so we have to find out whether the training company involves false propaganda, whether it is beyond the business scope, and it is their responsibility to specify clearly.

We only ask 123 15 to call them, because this phone has the right to shut them down for rectification. It's better than making a hundred calls.

Here, I want to make it clear that 123 15 and 12345 will argue with you. This training institution does not belong to them, so pay attention to what the training institution is often called. In fact, they are a private enterprise. Don't be fooled by their names, because 123 15 always emphasizes that they are responsible.

Be sure to look at the business license of the training institution. General training companies have no training qualifications, so this belongs to 123 15. Don't listen to 123 15 saying that professional training institutions don't belong to them, just ask them if they are companies and whether there is training in their business licenses, so that they have nothing to say. Remember to write it down and let these departments do nothing.

Precautions:

In a few cases, consumer disputes may escalate. Even if consumers want to solve the problem, e-commerce customer service staff have begun to adopt a cold or evasive attitude, so that consumers will retreat after eating the "closed door". At this time, you may wish to call the 123 15 consumer complaint hotline in the city where the e-commerce headquarters is located to realize further rights protection.

When making a telephone complaint on 123 15, consumers can describe it in an exaggerated way, thus attracting the attention of relevant personnel on 123 15. However, it should be noted that "exaggeration" does not mean "inaccuracy", so you should not mix lies in the complaint process to avoid falling into a passive situation when confronting e-commerce in the future.