I. Background of the case
1. Case statement As a college counselor who has just left campus to work, it is destined to be extraordinary for me to take nearly 200 freshmen. Cai Xiao is the most "diligent" college student I have ever met: he pays his tuition with a green channel loan at the beginning of school, works part-time between the school library and the canteen after school, and does odd jobs near the school on weekends and holidays. Although she won the first prize in the class selection, Cai Xiao still lives in poverty, so I tried to go deep into her heart. The result is shocking: Cai Xiao's father is over 70 years old, and his mother suffers from severe mental illness, so both of them can't work. His brother is not a compatriot, because he dropped out of school because of mental disorder. When Cai Xiao was in middle school, she tried to support herself to go to school and was admitted to our school with excellent results. After the winter vacation of freshmen, the registration time for starting school is 201February 23rd and 24th. On 24th 14: 44, I received a short message from Cai Xiao: "During the winter vacation, my father was seriously ill, my mother was mentally ill and couldn't take care of herself. My brother was unemployed due to poor economic foundation, mentally abnormal, autistic and depressed, and dropped out of school. Working for more than ten hours every night, I am confused and struggling during the day, and the whole person is going to collapse. However, my loan has not been repaid, and I have to repay my father's kindness, so I have now become a full-time employee of a large electronics factory in Suzhou High-tech Zone, with a monthly salary of 4,000 yuan and various welfare benefits. Don't worry, teacher, I will repay the loan as soon as I earn 6000 yuan, and then I will go back to school to drop out. At this time, I have already told Mr. Hu of the Political and Educational Affairs Office that he has agreed that I can't go back now, and I am still on the verge of life and death. "
2. Investigate and interview Cai Xiao, his working partner and leader Xiao Lu; Teacher Hu from the Student Office; The department head who works in Cai Xiao.
Second, the case analysis
Student financial aid has always been the focus of our school. It is our aim not to let a student drop out of school because of family difficulties. Ensuring the safety of students is the most important and persistent work. Dropping out of school not only brings great negative influence to students' future growth and development, but also brings great pain to families and great losses to schools and countries. As political counselors who accompany students day and night, they should take timely, appropriate and effective measures according to the different problems that students encounter or may encounter.
1. Ensure the safety of students at the first time. After receiving the news, I immediately contacted the student, advised her to go back to school and told her that all her classmates were willing to help. At the same time, after contacting Mr. Hu to confirm the truth, I realized that survival has become her biggest threat and said to her, "If you really can't go to school, you can go back to school and go through the formalities of dropping out." She replied to me, "I don't want to bother you any more, teacher." I just joined the company for a few days, and the factory won't give me a vacation. I'll go back as soon as I earn enough 6000 yuan to pay off the loan. My book was not read for nothing. I will definitely be a capitalized person and will not live a vulgar life. " Through talking and communicating with internal staff, I can get a more comprehensive understanding of Cai Xiao's situation and ensure that the student has no serious personal safety problems at present.
2. Report to the leader at the first time. It is necessary to report to the superior leader at the first time and handle it according to the instructions of the leader. I didn't know about this until after the start of the winter vacation, so after reporting to the department leaders, I immediately started to contact the students' related work and then reported the dynamics to the leaders at any time.
3. Understand the specific situation of student work. Get in touch with her family and classmates who went with her first. When she learned that she had gone out to work and had not returned home, she immediately contacted the person in charge of the dormitory and learned that the student had not returned from work and asked for leave for two or three days. So she contacted her classmates who went out to work together and learned that they had arrived at school in advance. Then Xiao Lu, a student who works with the team leader, learned that the student was born at noon on the 23rd, and told him that "our school starts early, so I have to go back early". Through Xiao Lu, I contacted the person in charge of the student's unit and learned that Cai Xiao did stay and work there.
4. Understand the specific situation of students' families. In addition to getting to know the students and her family on weekdays, I also contacted her family and her family (neighbors called because my mother was mentally ill, my father was old and deaf, and my brother was slightly mentally abnormal). On the phone, Cai Yanan's brother said that he would contact me as soon as he heard from her. But no one has contacted me so far. At 9: 00 am on February 25th, I contacted her family and said that Cai Yanan was going to drop out of school and needed her family to come to school. Neighbors found her home and said to me, "Her father is old, her mother is mentally ill, her brother is not her own, and no one in her family can come to school to go through the formalities." Through this contact, I can better understand her family situation.
5. Further keep in touch with the parties. When I got in touch with Cai Xiao, I sent a message: "Chapter 4, Article 14 of the Regulations on the Management of Student Status in the Student Handbook clearly stipulates that those who fail to leave school for two consecutive weeks and do not participate in the education and teaching activities stipulated by the school will be dismissed. "At 8: 35 am on the 26th, I asked her to send me an application form for suspension from school. At 22: 44 in the evening, she replied to me, knowing her position and work and her safety.
Third, the impact of solutions and results.
1. Through contact with Cai Xiao's family and classmates, I learned that her family had forced her to work and study. According to the fourth point of the fourth chapter "Measures for the Administration of Students' Repetition and Drop-out" of Luohe Medical College, I apply to give the student a suspension of dropping out of school, and then I will be allowed to drop out after the student returns to school and pays off the loan.
2. At the same time, it also made Cai Xiaoming understand the concern of her classmates, teachers and leaders. Although dropping out of school is a foregone conclusion, Cai Xiao learned to take care of his family, understand his family and understand the caring heart of others. Let her be stronger and braver on the new road of life. As of a few days ago, Cai Xiao had contacted me and said that she would remit money to me after paying her salary in mid-July to help repay the national student loan.
Fourth, the case enlightenment
1. Solutions to students' daily problems
1. 1 It is a policy tendency to pay more attention to students with difficulties. For poor students, counselors should give help in student loans, work-study programs, grants and so on. The second is concern in life. Poor students will certainly have many difficulties in life. Counselors should ask more questions, care more and do their best to help them tide over the difficulties. Finally, there are psychological concerns. Many poor students have inferiority complex, and it is easy to get tired of learning. Therefore, counselors should give spiritual care and comfort to poor students, encourage them to establish confidence and courage to overcome all kinds of difficulties, overcome inferiority complex and maintain a normal mentality. 1.2 Pay attention to students' mental health and popularize psychological problems. B find problems in time and treat them in time. Develop crisis management methods
1.3 Cooperate with parents of students to jointly educate counselors. No matter what kind of education you receive, you can't do without the cooperation of your parents. When students have problems, communicate with parents in time. Through the close cooperation between school and outside school, school and parents, analyzing problems may be more thorough and accurate, and finding the breakthrough point will get twice the result with half the effort.
2. Do a good job before and after dropping out of school
When students apply for or are forced to drop out of school, counselors should not ignore them, but care for them with a highly responsible attitude. First of all, it is necessary to establish a pre-discussion system for college students who have dropped out of school, tell them what they think and expect, and truly share their destiny. Remember that "big and empty, empty and real" can help students analyze and guide them to make correct decisions. Secondly, when students receive the notice of quitting school, counselors should communicate with them, try their best to resolve their bad emotions, their negative mentality, correct their ideological understanding, and encourage them to stand up again on the new road of life. Finally, it is necessary to establish a follow-up system for college students after dropping out of school. After students leave school, counselors should communicate with their parents regularly by telephone, email and internet, and do a good job in ideological and political education with their parents.
3. Educate other students in the class. In short, as counselors, we have an unshirkable responsibility to drop out of school. We should take active measures to minimize its negative impact, and at the same time, we need the joint efforts of society, family and other aspects. In Cai Xiao, more students with the psychology of keeping up with the joneses realize that learning opportunities are hard to come by. Let more young students experience the hard work and sweat of their parents; Let more students learn to live independently; Let more students understand the famous saying that "parents go out at home and friends"; Let more students understand that "words must be done"; In this case, the students in our class become more sensible and learn to understand and help others. At the same time, as a counselor who has just left the university, I understand the profound meaning and great responsibility of the word "teacher", so that I can care for them more attentively when leading our warm class full of youth and happiness.