Introduction to the functions of secretarial staff

Course code: 00526

Candidates are required to scribble the answers to all questions on the answer sheet with pens as required.

Multiple choice problem section

Precautions:

1. Before answering the questions, candidates must fill in their examination course name, name and admission ticket number in the position specified in the answer sheet with a black pen or signature pen.

2. After selecting the answer to each question, black the answer label of the corresponding question on the answer sheet with 2B pencil. If you need to change it, clean it with an eraser, and then choose to apply other answer labels. I can't answer on the test paper.

1. Multiple-choice questions (30 small questions in this big question, each small question 1 point, a total of 30 points)

Of the four options listed in each question, only one meets the requirements of the topic. Please select and black the code corresponding to "Answer Sheet". Wrong coating, too much coating or no coating do not score.

The auxiliary requirements generated by 1. include

A. supplementary needs to fill gaps

C. Auxiliary needs of decision-making D. Auxiliary needs of organizing cultural meetings

2. Any secretarial staff whose functions focus on or mainly focus on providing government auxiliary services can be summarized as follows.

A.b. Chief Secretary for Administration

C. Private secretary D. Party and government secretary

3. In the process of decision-making, the intellectually assisted social activities that provide planning and suggestions for decision makers refer to

A.b. Staff officers

C. Planning D. Monitoring

4. The author of George's medical words is

A. Wang Qinruo B. Yang Yi

C. Wang Huizu D. Wei Zhi

In primitive society, tribes recorded their activities by carving, rock painting and carving.

A. Closing notes B. Document files

C. Wizarding practices D. Word of mouth

6. During the Spring and Autumn Period and the Warring States Period, a special kind of ministers appeared. They wandered among governors and chose their own masters, namely

A. Confucian secretarial staff B. Legalist secretarial staff

C. Tourism secretaries D. Noble secretaries

7. The randomness of the secretary's role is reflected in

A. Randomness of leadership activities B. Randomness of absence of individual leaders

C. arbitrariness of secretary connotation D. arbitrariness of employee assistance

8. The staff functions of the secretary include systematic staff assistance in tracking and close assistance in selecting and filling gaps.

A.b. Integrated information support

C. Conscious role orientation D. Reasonable decision-making supervision

9. The secretary's systematic personnel assist in tracking, including the following personnel as decision makers, systematic personnel for all aspects of management and.

A. Full-process consultation at all stages of development B. Typical study of special cases

C. Digging into the essence of the event D. Dynamic suggestions on the development of the event

10. The secretary's analysis of whether the basic intention of the leadership's decision is in line with the national policies and regulations refers to the secretary's.

A. Analysis of rights, responsibilities and regulations B. Analysis of decision-making opportunities

C. Information analysis D. Reference suggestion analysis

1 1. The secretary's response to environmental changes is manifested in the staff who have mastered environmental changes, the staff who are looking for environmental opportunities and

A. Employees dealing with environmental risks B. Employees dealing with daily affairs

C. Employees who use environmental information D. Employees who use environmental resources

12. Secretaries use their financial situation to manage common services, which is manifested in overall planning and effective management, meeting needs and improving efficiency, and

A. handle affairs impartially and avoid relatives and friends. B. rigorous and realistic, unchangeable.

C. stick to principles and plug loopholes. Use senior technicians in many ways.

13. Which of the following is not an effective secretarial staff?

A. Employees responsible for timing B. Employees responsible for coordinating supply and demand

C. Staff strengthen supervision D. Staff optimization effect

14. The action standard of "three benefits" put forward by Comrade Deng Xiaoping is that the secretary assists the leaders to be honest and clean.

A.b. subjective will

C. Personal goals D. Basic purpose

15. the secretary's assistance in leading the image building of public servants is manifested in assisting people-oriented and benefiting the people.

A. Strive for benefits with the people

C. Abide by the law D. Stick to the bottom line

16. The activities of the secretarial staff to fill in the gaps, remind and warn the functional behaviors that have been exposed and damaged the image belong to

A. Chasing maintenance personnel B. Preventive maintenance personnel

C. maintain employees in advance. D. composition.

17. The connotation of leadership behavior includes personality characteristics, behavioral tendencies and

A. Psychological quality B. Personality style

C. External image D. Leadership style

18. The functional relationship between departments and secretaries is manifested in the fact that secretaries are an extension of the system.

A. the secretary is the intermediary of the department, etc. B. the secretary is a subordinate.

C. the secretary is the superior of this department. The secretary is subordinate to this department.

19. The objective conditions for obtaining the secretary-employee effect are the trust degree of the employee object and

A.b. Degree of resonance of the staff

C. the hierarchical level of the staff object D. the value of the staff object

20. The concept of leadership of the secretary includes the overall command of the organizational system, the core leadership of functional activities and

A. The object of supervision B. The superior who obeys unconditionally

C. Functional objects assisted by supervision D. Objects that can be ignored

2 1. Which principle of the secretary's leadership view is violated by the secretary's curry favor with the leader?

A. this department is the functional entity of the organization system. B. the leader is the object of the secretary's supervision and assistance.

C. leadership is the general headquarters of the organizational system. D. departments are the basic support of intermediary functions.

22. Which department view of the secretary does not accord with the secretary's sense of superiority?

A. Functional entity of organizational system B. Overall command of organizational system

C. Important objectives of supervision D. Main objectives of employee functions

23. The value orientation that the employee subject intends to influence the decision-making of the employee object when starting the employee behavior refers to

A.b. The connotation of staff

C. Staff model D. Staff effect

24. Secretarial staff must take the leadership as the center, change their roles invisibly, and stand in the position of being anxious and thinking, so as to effectively play their roles. this means

A. Quasi-holonomic law of information B. Homology of main and auxiliary harmonics

C. Law of Empathy D. Law of Loyalty and Kindness

25. The employee's motivation is pure, and the employee's direction conforms to the substantive goal of employee object decision-making management, which means

A. Negative staff B. Auxiliary staff

C. Active staff

26. Staff members express their contents indirectly to staff members mainly in written form. This refers to

A.b. Language staff

C. Support staff D. Decision makers

27. The secretary's employee activity law refers to the details of personal work behavior or work process

A. Middle-level staff method B. Micro-level method

C. Macro weight method D. Objective weight method

28. The secretary's staff activities do not need to master any art of thinking.

A. The art of dialectical logical thinking B. The art of rigid thinking

C. The art of creative thinking D. The art of fuzzy thinking

29. What kind of secretarial staff does the art of adjusting jealousy belong to?

A. the thinking art of staff. The art of striving for initiative

C. The art of self-regulation D. The art of self-confidence and motivation

30. What is the art of secretaries avoiding confrontation?

A. The art of trust motivation B. The art of goal motivation

C. the art of stimulating interest, the art of seeking understanding

Second, multiple-choice questions (this big question has 10 small questions, each with 2 points, a total of 20 points)

At least two of the five options listed in each question meet the requirements of the topic. Please select them and black out the corresponding codes on the Answer Sheet. Wrong painting, too many paintings, less paintings or no paintings, all have no scores.

The salient features of 3 1. auxiliary demand include

A. it belongs to the scope of leadership functions. B. Close assistance around leadership

C. mainly from the subordinate executive level. D. From the deputy level

E. Comprehensive assistance

32. In modern France, it was decided to establish a national assembly document archive. Who's in charge of the keys?

A. Speaker Kim Bey

C. Secretary of the Conference D. Director of Archives Bureau

E. elephant

33. Where should the secretary play a role when the decision is biased?

A.b. environmental change consultant

C. Staff members who have made major execution errors

E. Staff officers looking for environmental protection opportunities

34. The staff functions of secretary information acquisition are as follows

A. Staff in direction B

C. employee expanding information D. employee optimizing information structure

E. Staff officers adapting to information development

35. Social relations with quilts include

A.b. Equality and consistency in the political field

C. Affiliation under the management mechanism D. Interaction and mutual benefit in personal behavior

E. mutual respect and care within the family

36. The departmental opinions of the Secretary include

A. Command part of organizational system B. Functional entity of organizational system

C. Basic support of employee functions D. Important objects of intermediary services

E. Functional objectives of supervision assistance

37. The behavioral elements of staff officers include

A.b. The connotation of staff

C. Staff process D. Staff effect

E. Employee model

38. How to grasp and capture the staff points in the secretary's staff process?

A. Grasp the key points in difficulties B. Find the sticking point in setbacks

C. grasp the omission in the busy D. grasp the change point steadily.

E. Pay attention to developing trend points

39. The principles of secretarial staff include

A. be conscientious and not offside. B. be resourceful and not make a decision

C. persuasion does not lose. D. Diligence and inaction

E. Don't hesitate to make a decision

40. The main staffing methods in this paper are as follows

A.b. Normative amendments

C. Basic supplement D. Substantial supplement

E. suggestive help

Non-multiple choice part

Precautions:

Write the answers on the answer sheet with a black pen or signature pen, not on the test paper.

Three, short answer questions (this big question has four small questions. 5 points for each small question, a total of 20 points)

4 1. What are the main characteristics of secretarial work?

42. How to understand "participating in and discussing state affairs"?

43. How comprehensive is the connotation of secretarial staff?

44. What are the necessary professional abilities of a secretary?

Fourth, the essay question (this big question is 2 small questions, each small question is 10, with a total of 20 points)

45. On the embodiment of the restraint of secretaries.

46. What are the main aspects of the secretary view?

Five, case analysis (according to the content of the case, use the learned staff theory and staff method to analyze the problem and write your own views. Total 10 points)

47. 194 1 year 1 month, hundreds of thousands of Germans besieged Moscow, and the situation was tense and critical. Stalin still wanted to hold a military parade in Red Square, but he didn't fully grasp it, so he specially summoned zhukov, then marshal of the Soviet Union, for advice.

Zhukov calmly analyzed the situation and expressed his firm support for the Red Square military parade, which strengthened Stalin's important historical decision to hold a military parade in Moscow's Red Square as scheduled.

Then, the Germans stepped up their attack on Moscow, the encirclement became smaller and smaller, and the war situation was extremely critical. At this time, Stalin asked zhukov, then commander of the defense war in Moscow: "Do you firmly believe that we can hold Moscow?" Facing the extremely severe war situation and serious problems, zhukov calmly and flatly replied: "No problem, we can hold Moscow!" Stalin's extraordinary determination to defend Moscow and save the day was once again strengthened, and history came according to their intentions.

(1) According to the case analysis, what form did zhukov give Stalin's staff? Combine this case to talk about the characteristics of this staff form.

(2) According to the requirements of this personnel table, talk about how to complete the functions and tasks of personnel.