If the Suzhou Education Card is lost, parents can bring the student's household registration book to Suzhou Card Management Center to report the loss. Address: No.289 Sudong Road, Suzhou, the business card printing department of E Cartoon Management Training Center on the second floor of Suzhou Audio-visual Education Management Main Building.

The card fee shall be deposited into the special account set up by Suzhou Education Card Management and Training Center in China Bank by transfer or cash settlement. Schools that have difficulties and inconveniences in handling bank payment should report in writing to the Card Management Training Center, and after approval, they can be delivered to the staff of the Card Management Center by cash receipt.