Etiquette and behavior norms, we have been learning some basic etiquette since childhood. Etiquette plays a very important role in interpersonal communication, and good etiquette can bring a good impression to people. Let me show you a brief understanding of the etiquette and code of conduct.

Etiquette code of conduct 1

Basic etiquette

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Instrument refers to a person's appearance, which is the external expression of a person's mental outlook.

A person's hygiene and cultivation habits.

Clothing and image are closely related to maintaining a dignified and generous appearance.

1. personal hygiene: hygiene is the key to beautiful appearance and the basic requirement of etiquette.

No matter how beautiful the dress is, no matter how luxurious the clothes are, if they are unkempt and smelly, they will inevitably destroy a person's external image.

Therefore, everyone should develop good hygiene habits, such as sleeping, getting up, washing face, washing feet, brushing your teeth at breakfast and dinner, washing your hair frequently, taking a bath frequently, and paying attention to personal hygiene such as neat appearance, changing clothes frequently and washing your hands frequently.

Don't clean your personal hygiene in front of people.

For example, picking teeth, picking nostrils, digging ear wax, manicure, rubbing dirt and so on. These behaviors should be avoided by others, otherwise, it is not only unsightly, but also disrespectful to others.

When talking with people, keep a certain distance, and it is best not to speak too loudly, which will splash on the population.

2. Dressing: Clothing reflects a person's cultural quality and aesthetic taste.

Specifically, it is necessary to be natural, decent, harmonious and generous, and to abide by some established norms or principles.

Clothing should not only adapt to its own specific conditions, but also always pay attention to the dress requirements of objective environment and occasions, that is, focus on time, place and purpose, and work hard in all aspects of dress.

The content/manner of speech

As an art, speech is also an important part of personal etiquette.

1, courtesy: be sincere and kind; The sound size should be appropriate, and the tone should be peaceful and calm; Respect others.

2. Terminology: honorifics, words expressing respect and courtesy.

Such as "please", "thank you" and "sorry" in daily use, and the word "you" in the second person's address.

The first meeting was "long heard"; Long time no see; Please criticize it as "teaching"; Trouble others call it "disturbing"; Seeking convenience is "borrowing light"; The client acts as "please" and so on.

Efforts should be made to form the habit of using honorifics.

At present, the polite expressions advocated in our country are ten words: "hello", "please", "thank you", "sorry" and "goodbye".

These ten words embody the basic language form of speaking civilization.

Etiquette code of conduct 2 employee etiquette code of conduct

I. Etiquette behavior

1, instrument dress etiquette requirements:

(1) Employees' hair should be kept clean, tidy and untidy.

(2) Male employees' beards should be trimmed frequently, and female employees should wear light makeup. Don't put on makeup in the office.

(3) The clothing color of male employees should be appropriate, the color contrast should not be too big, and the shirt cuffs should not be dirty.

(4) Female employees should wear professional clothes instead of jeans.

2, the employee's office posture requirements:

(1) Standing posture: the back is straight, the two backs droop naturally, and the hands are crossed on the chest.

(2) Sitting posture: the upper body is straight, the lower body is natural, your feet should not be spread apart, your legs should not be crossed, and you should not shake.

(3) Walking posture: chest out and abdomen in a relaxed and vigorous pace. It is not advisable to put your hands in your pockets, nor is it advisable to walk with your hands behind your back.

You can eat while walking. It's not appropriate for two people to go back and forth.

3, the employee office etiquette requirements:

(1) When meeting colleagues and superiors in the company, you should nod and salute or greet each other: "Hello, good morning!" Salute.

(2) In and out of the office, you must knock at the door first, and then enter with permission.

(3) If colleagues are talking, they should say, "Sorry to bother you, but I have something to do ..."

(4) When you meet a company, customer or colleague in the corridor, you should be modest and polite, let the boss or colleague go first, and it is not advisable to rush away with the boss or colleague or customer.

(5) Polite expressions: Say goodbye and see you tomorrow.

Say "please, please" when asking.

When asking for help, say "thank you (you), please!" "

When thanking, say "Thank you, thank you very much!"

When apologizing, say, "I'm sorry, please forgive me!" " "

When addressing, you should say, "What's your name?"