Management psychology examination questions

Course code: 00 163

1. Multiple-choice questions (30 small questions in this big question, each small question 1 point, a total of 30 points)

1. 1958, the publication of the monograph "Management Psychology" means that management psychology has begun to enter the historical stage as a discipline, and the author of this work is (b).

A. Mayo Mü nsterberg

Stern Levitt

2. In psychological science, it is (a) to study the laws of psychological activities arising from people's interaction in groups.

A. Social psychology B. Engineering psychology

C. Management Psychology D. General Psychology

3. In the theory of human nature hypothesis, it is considered that all human actions are to satisfy their own self-interest to the maximum extent, which is (b)

A. "social man" hypothesis B. "economic man" hypothesis

C. "Self-fulfilling man" hypothesis D. "Complex man" hypothesis

4. In the scientific management theory, the scholar who put forward the famous theory of seven functions of management is (D)

A. Gulick urwick

C. Taylor Weber

5. Different temperament types have different behavior characteristics. Positive, sensitive and quick-witted temperament type is (C)

A. bile mucosae

C. optimistic and depressed

6. Among the individual differences in ability, the qualitative difference is ()

A. Level difference B. Type difference

C. The difference between morning and evening D. Different interests

7. Attribution theory was first put forward by (a)

A. social psychologist Kelly B. psychologist Weiner

C. social psychologist Hyde D. social psychologist Ash

8. Self-awareness consists of three psychological components: self-awareness, self-experience and ()

A. Self-demand B. Self-awareness

C. Self-management

9. Among the elements of attitude, () is the final expression of attitude.

A. Cognitive elements B. Evaluation elements

C. Emotional factors D. Intention factors

10. Values contain value requirements, with strong tendentiousness and distinct intention and emotional color, which refers to the () of values.

A. Dynamic action B. Standard action

C. Regulatory actions D. Targeted actions

1 1. When a person lacks something necessary (material or spiritual), the subjective state with tension is ().

A. Motivation B. Need

C. Frustration D. Purpose

12. The internal cause of frustration is ()

A. Broken marriage relationship B. Interpersonal tension

C. Physical defects D. Strong noise

13. The hierarchy of needs theory holds that human behavior is ()

A. determined by physiological needs B. determined by dominant needs

C. determined by security needs D. determined by social needs

14. Two or more people depend on each other and interact as a whole to achieve a common specific goal ().

Group a.b. collective

C. Organization D. Work team

15. It is easy to produce herd behavior ().

A. People with independent personalities B. People with strong self-esteem.

C. People with stable emotions D. People who are sensitive to social evaluation

16. The possibility of group conflict is ()

A. Large group size and specialized tasks B. Unity of group goals

C. Clarity of activities for which team members are responsible D. Independence of different teams

17. In the process of face-to-face communication, the appropriate spatial distance largely depends on ().

A. The gender of the communicator B. The topic of conversation

C. Intimacy D. Cultural norms

18. The purpose of information exchange is to reach a common understanding of information between the sender and the receiver.

A. Direct communication B. Formal communication

C. Two-way communication D. One-way communication

19. According to the nature of interpersonal relationship, the relationship between teachers and students belongs to ()

A. Social interpersonal relationship B. Natural interpersonal relationship

C. Cooperative interpersonal relationship D. Competitive interpersonal relationship

20. In interpersonal communication, the core of "magnetism" of interpersonal attraction is (C)

A. Mutual benefit B. Common language

C. Truth, goodness and beauty D. Name, benefit and power

2 1. In the PM leadership behavior theory, the leader with the worst management effect is ().

A.pm type B.PM type

C.p type D.M type

22. According to Friedler model, when the group situation is extremely favorable or unfavorable, the effective form of leadership is ().

A. Task oriented B. Relationship oriented

C. Interpersonal orientation D. Power orientation

23. In organizational design, job design should be considered from two main dimensions, namely specialization and ().

A. Centralization B. Hierarchy

C. Skills D. Autonomy

24. The characteristic that informal organizations don't have is ()

It is spontaneously formed by common ideas and mutual love.

B.it has very clear organizational goals.

C. its main function is to meet the different needs of individuals.

D once this kind of organization is formed, it will produce various codes of conduct to restrain individual behavior.

25. In all kinds of theories about organizational culture, spiritual and cultural theory holds that the core of organizational culture is ().

A. System B. Code of Conduct

C. Values D. Service

26. Organizational culture should reflect common values and the beliefs, codes of conduct and ethics of all employees in the organization, which refers to the construction of organizational culture ().

A. Value principle B. Goal principle

C. Principle of participation D. Principle of effectiveness

27. In the performance appraisal, the appraiser's original subjective impression of the appraiser will have a corresponding impact on the performance appraisal results, and the appraisal deviation caused by this impact is ().

A. Emotional deviation B. Contrast effect deviation

C. Impression deviation D. First cause deviation

28. In order to evaluate the contribution of employees to the organization as a whole, organizations usually adopt ().

A. Comprehensive assessment B. Individual assessment

C. Self-assessment D. Interim assessment

29. In the measures to overcome the resistance to change, the measures to make leaders sincerely listen to the opinions of subordinates belong to ()

A. Conduct force field analysis B. Use group dynamics.

C. Involve organizational members in change D. Reward innovators in change

30. "Compare the work results after organizational change with the expected goals and change plans, and find problems." This refers to () in the process of organizational change.

A. Evaluation stage B. Feedback stage

C. Scheme selection stage D. Implementation stage

Second, multiple-choice questions (there are 5 small questions in this big question, 2 points for each small question, a total of 10 points)

3 1. Management psychology research should adhere to ()

A. Principle of comprehensiveness B. Principle of objectivity

C. Linkage principle D. Development principle

E. Scientific principles

32. The American psychologist Skinner's reinforcement theory holds that the basic reinforcement means include ()

A. Positive reinforcement B. Negative reinforcement

C. Punishment D. Fading

E. attack

33. The conflict sources that lead to group conflicts are ()

A. Communication B. Behavior intention

C. Structure D. Personal factors

E. know

34. The traditional organizational structure design principle is ()

A. Specialization and division of labor B. Principle of consistency of powers and responsibilities

C. Grading principle D. Straight line, employee role

E. Scope of management

35. Lei Wen believes that the process of organizational change should include ().

A. Thawing stage B. Transformation stage

C. freezing stage

E. reconversion stage

Three, short answer questions (this big question has five small questions, each small question has 5 points, a total of 25 points)

36. Briefly describe the subjective factors that affect perceptual selectivity.

37. Briefly describe the content of "normative analysis method" put forward by Pirnik, an American management psychologist, in The Causes of the Formation of Group Norms.

38. Briefly describe the main features of participatory leadership decision-making.

39. Briefly describe the role of organizational culture.

40. When making the performance appraisal scheme, what should I do to choose the appraisal scale?

Fourth, the essay question (this big question is 2 small questions, each small question is 10, with a total of 20 points)

4 1. On the position and function of temperament in practice.

42. Give examples to illustrate how to overcome psychological bias in performance appraisal.

Five, case analysis (this topic 15 points)

43. Case: The senior management team of Haiyun Company has obvious communication problems. President Huang Dong decided to seek the help of process consulting expert Brilliance. After exchanging views with Huang Dong, Brilliance knew that Mr. Huang was worried that the senior management team meeting would be ineffective. Brilliance asked to attend future team meetings. After several weeks of observation, Brilliance believes that there are two problems: First, the president himself is too strict, and everyone dares not speak casually during the meeting; Second, there are too many topics in the meeting, and many things are just general. Brilliance adopted some measures such as sensitivity training, process consultation and pottery format to improve the relationship between General Manager Huang and his subordinates, and put forward some suggestions to improve the meeting agenda. After a year's hard work, the interaction among senior management team members has become open and trusting, and the efficiency of team meetings is increasing day by day.

(1) Explain why Haiyun Company needs organizational change with the theory of organizational change and development.

(2) In addition to the measures in the above cases, what other measures are discussed for organizational change and development in combination with management practice.