1. First contact the customer service staff of Shanghai Weimang Education, explain the reason for the refund and provide relevant evidence.

2. Secondly, wait for the customer service staff to verify and give a reply within 1 to 3 working days.

3. If the refund conditions are met, the customer service staff will inform you of the specific refund method and process, and you need to fill out the refund application form and provide supporting materials.

4. Finally, submit the refund application according to the specified process, waiting for approval and refund.