International consumer rights day. International Consumer Rights Day is held every March on 15, which was decided by international organization of consumers unions on 1983. It stipulates that consumers have the right to safety protection, accurate information about products, free choice, compensation and a healthy environment.

China Consumers Association was approved to be established in the State Council in June, 5438+0984. The purpose of "3 15 Consumer Rights Day" is to educate consumers, improve their awareness and ability of safeguarding rights, handle consumer complaints and help them recover their losses.

Consumers can defend their rights in the following ways:

1. Communicate with the merchant: If the consumer buys the goods with problems, they can negotiate with the merchant first.

2. Call 123 15 to complain: If the problem cannot be solved after the consumer communicates with the merchant, call 123 15 to complain.

3. Log on to the website of 3 15 to report the situation.

4. Report the situation to relevant departments: Consumers can report their difficulties to local industrial and commercial departments or quality inspection departments.