This security mechanism is designed to ensure the security of user accounts. After the number of password failures reaches a certain limit, the system will automatically judge that there may be security risks and take corresponding measures to protect users. This can effectively prevent malicious attackers from gaining illegal access by constantly trying passwords.
In order to unlock the account or return to normal state, users can try the following methods:
1. Password reset: use the mobile phone or email address bound to the account to reset the password.
2. Contact customer service: ask the customer service department of Shandong Cloud Education Platform for help, provide relevant authentication information to prove the legality of the account, and request to unlock or restore the account.
In addition, in order to protect account security, users can also take the following measures:
1. Set a strong password: use a complex password containing letters, numbers and special characters, and change the password regularly.
2. Multi-factor authentication: Turn on multi-factor authentication functions such as mobile phone verification code and fingerprint identification to increase account security.
3. Pay attention to prevention: avoid using public network or untrusted devices to log in accounts, monitor account activities in time, and pay attention to preventing security threats such as phishing.
Through the above measures, the user can enhance the security of the account and avoid the situation that the account is locked or temporarily frozen due to too many password failures.