1. The parties concerned may complain to the headquarters of the educational institution first and negotiate with the head of the other headquarters. The parties may require the other party to refund the fees in accordance with the contract.

2. The parties can also complain to the local education bureau, which will mediate.

3. If both parties have an arbitration agreement or arbitration clause, they can go to the Arbitration Commission for arbitration.

4. The parties may bring a lawsuit to the people's court according to law to safeguard their legitimate rights and interests.