Using telemarketing invitation to transform resources has become the most important and important marketing channel for education and training institutions at present. So, what is the most effective way for course consultants to make an invitation by phone? What problems should be paid attention to in the process of telephone invitation? The following are the skills I collected for you about the telephone invitation marketing of course consultants. Welcome to learn from them.

First, clear objectives and strategies.

Before analyzing telemarketing skills, you should know what you want to achieve by calling.

We must first make clear the purpose, and then formulate the calling strategy according to the purpose. For example, if you call to invite customers to the store, you must have a strategy to urge customers to the store. A purposeful phone call without strategy brings harassment to customers and annoyance to yourself.

Second, prepare the words in advance.

Telemarketing without words can only destroy the corporate image.

Say hello as soon as you answer the phone. As soon as the customer listens, he knows that this quality of enterprise is not high. In telemarketing skills, you should try your best to prepare the corresponding speech in advance, which is easy to be confused in case of emergency.

For example:

As soon as you make a phone call, customers will ask what the current price is and what the discount range is. If you can't handle it in advance, you will be blocked and probably taken away by the customer.

Third, record at any time.

Record the customer's main points on the phone at any time, and don't sum them up afterwards. It is easy to overlook some key information when summing up afterwards.

4. Friendly voice and correct attitude

A friendly voice always sounds pleasant,

This is also the reason why the voice station was so hot before.

Try to make your voice sound sweet and kind, not stiff and rigid.

Pay attention to your posture and mentality when answering the phone. Although customers can't see you, the sound will betray your mood. If you call with a happy mood, your mood will make customers happy, and customers will be willing to talk to you more when they are happy.

5. Leave yourself a way out.