Without your consent, China Unicom will not customize your business for no reason. If you find that you have customized your business for no reason, please check whether there are the following reasons:

1 Check whether you have replied to relevant text messages or answered relevant marketing calls, so as to open the business;

2 check whether others have obtained your service password and other information before handling it for you;

3. The mobile phone terminal manufacturer illegally built a menu on the mobile phone;

4 Because of your wrong operation, you customized or ordered the service;

Due to the diversity of Unicom's services, the situation of opening services for no reason is more complicated. I suggest you contact our staff or go to the business hall to report the situation, and we will verify and handle it as soon as possible.

1. If the business cannot be cancelled, the general reasons are as follows:

1 This service does not support cancellation through mobile phone business hall or online business hall;

2 This service is not enabled for your number;

3. The mobile phone number is in an abnormal state such as arrears, downtime and blacklist. , and need to return to normal state to deal with;

4 method error, if the instruction is sent incorrectly, you can check whether the operation is wrong;

5 The system is busy. If there are too many people visiting the website at present, resulting in a busy system, you can try again later.

2. If the above situation has not been solved, you can contact the local manual customer service to check the specific reasons.