1239 1 is the special telephone number used by the Ministry of Education for educational services. In order to promote the publicity of educational information and better serve the people, the Education Management Information Center of the Ministry of Education actively assisted the General Office of the Ministry of Education in applying for the national public service telephone number 1239 1.

In order to respond better and faster to the demand for reporting, the acceptance center shared three suggestions with reporters through Xinhua Education:

1, insist on real-name reporting. Real-name reporting is the basic condition for accepting incoming calls and letters, and it is also the necessary information for subsequent investigation and implementation. Please tell your real name and ID number truthfully and keep your mobile phone open. Specially remind comrades who report by email, and indicate the name, ID number and mobile phone number of the informant in the email.

2. Prepare the report materials. Please summarize the time and place of reporting, the people and situations involved, and the evidence you collected, and then call or send an email.

3. Report to the local education department first. Informants are advised to report to the local education department as soon as possible when their interests are damaged. If the other party does not act or you are not satisfied with the result, please call the unified supervision and reporting telephone number of the Ministry of Education. At that time, we also need you to provide the information you have reported to the territory, especially the reply from the territory, which will help us solve the problem.