First of all, telephone complaints provide a convenient and quick complaint channel for the public, which can collect and master the problems and hidden dangers existing in the education system in time so as to take timely measures to solve and correct them. This will help safeguard the rights and interests of victims and reduce the occurrence of injustice.
Secondly, the establishment and effective operation of the complaint telephone has enhanced the public's trust and satisfaction with the education system. When students, parents, teachers and other public groups are troubled by unfair education, unreasonable fees and poor teaching quality, they can complain about their rights and seek help by telephone. This open and transparent complaint mechanism is conducive to improving the credibility of the education system and winning public trust and support.
Third, the establishment and effective use of the complaint telephone reflects the government's supervision over the education system. The government supervises and manages the education system through a series of measures, such as setting up a complaint telephone number, accepting complaints, investigating and handling them, ensuring education fairness, justice and openness, maintaining education order and improving education quality. This kind of supervision is conducive to promoting the standardization, institutionalization and professional development of the education system.
Finally, the establishment and use of the complaint telephone will also help to enhance the sense of responsibility and self-discipline of the staff in the education system. By accepting complaints, feeding back problems and implementing rectification, the staff of the education system can realize the importance and responsibility of their own work, consciously regulate their own behavior and improve the quality and efficiency of their work. The improvement of this sense of responsibility and self-discipline is conducive to improving the working level and image of the whole education system.
Responsibilities of Yingquan District Education Bureau of Fuyang City
1. Implement the principles, policies and plans of national, provincial and municipal education reform and development, draw up the education reform and development plan of the whole region, and draft normative documents on education.
2, responsible for the overall planning and coordination of all kinds of education in the region, organize the implementation of various school standards, responsible for the statistics, analysis and release of basic education information.
3. Promote the balanced development of compulsory education and promote educational equity. Promote public education resources to further tilt to rural and poverty-stricken areas, and promote education equity. To guide and coordinate the moral education, physical education, health and art education in schools of all levels and types in the whole region.
4, the implementation of national, provincial and municipal education financing, education infrastructure, education funding, education infrastructure investment policies. Formulate policies and measures for raising education funds and investing in education capital construction in conjunction with relevant departments. Supervise the collection and use of education funds in the whole region.
5. Coordinate and guide minority education. Coordinate educational assistance to ethnic minorities and ethnic areas.
6 to guide the education supervision work in the whole region, be responsible for organizing and guiding the supervision, inspection, evaluation and acceptance of secondary and below education, and organize the supervision and evaluation.
7. Standardize the management of all kinds of private education, and accelerate the construction of a public service system for private education covering the whole region according to the law. Strengthen the management and supervision of private schools.
8, in accordance with the cadre management authority, responsible for the management and assessment, training, appointment and removal of primary and secondary school principals in the region.
9. Responsible for the management of teachers in the whole region, organizing the implementation of the policy of teacher qualification identification and evaluation and employment of teachers' professional and technical positions, and responsible for the use and assessment of teacher training in the whole region.