Service hotline management of Education Bureau:
1. Strengthen the organization, set up an office under the leading group, which is responsible for the daily work and conduct special research on the recent service hotline work every week. The main leaders personally asked questions and established the working principle of being responsive, being responsible and ensuring completion.
2. Improve the working mechanism and establish a system of daily reminder, weekly summary and monthly analysis. Summarize the connection and reply on the day of feedback every day, and provide analysis and judgment basis for leaders. In view of the hot issues with a large number of contacts, a special work class was set up, and a special person was instructed to handle them, and a special report was formed.
3. Improve the handling quality. Respond to the problems reflected at the first time to ensure that everything is echoed and everything is implemented. Problems that can be dealt with immediately should be dealt with immediately;
Need to carry out the investigation, immediately arrange special personnel to investigate and verify the reflection, truly and accurately sort out the relevant feedback materials, the content is clear, complete and concise, and timely arrange personnel to communicate with the reflector, do a good job of explanation, and ensure the handling effect.
4. Strengthen the application of evaluation. Incorporate the service hotline management into the year-end target assessment of primary and secondary schools and government departments, implement the system of year-end general evaluation, key hotline supervision and monthly notification, and strengthen the application of assessment results. If there are problems in handling the work, interview the relevant person in charge and inform the whole system. If the circumstances are serious, a one-vote veto will be implemented, and the qualification for appraising and appraising will be cancelled.
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Kunshan Education Bureau fully implements the education policies of the Party and the state, and implements education-related laws and regulations; Responsible for formulating opinions and measures for the implementation of education in this Municipality, and supervising the implementation; Responsible for the city's education supervision.
In conjunction with relevant departments, formulate policies on education fund-raising, school fees, education appropriation and education infrastructure investment, and guide, manage and supervise the use of education fund-raising in the whole city; Make overall arrangements for education funds, education surcharge, local education surcharge, teachers' continuing education funds and other funds used by the city in the municipal budget;
Overall management of the Ministry's education funds; Responsible for auditing and supervising the use of funds by units directly under the Bureau; According to the relevant provisions of the management of domestic and foreign aid and loans for education in this city.