Back to the topic, there are many crm software markets, and how to choose a suitable software is also worrying. Our company has experienced that the software just started to use (needless to say) does not match the actual situation of the company, which not only took a while, but also delayed the time. I also spent money, but it hurt my boss's heart. The second software, Bo Hun crm software (I'm not advertising, integrated office is really comfortable).
Our company is engaged in online education, so it is very troublesome to recruit personnel, and many customers are easy to contact repeatedly. However, we have official website, a public platform and a professional Moby system. What we lack is that the contact between consultants, students and parents is not recorded, and the relevant statistical reports are also manually analyzed and operated, which is cumbersome, heavy in workload and prone to mistakes. Our supervisor is simply a busy man, with no rest, no statistics and no data summary. Divide three times and two times when eating. In the past, the data of websites, shopping malls and classrooms were summarized separately and then statistically analyzed. Now the statistical chart can be read directly. This can't help but make me feel the importance of information technology and bring personal convenience to our company.
I would like to share my experience with you here and remind you that the choice of software must conform to the actual situation and business of the company, otherwise it will not be worth the loss.