In addition to calling, Shenzhen Education Bureau can also complain online. Complaint operation: WeChat searches and pays attention to the official WeChat account of "Shenzhen 12345 Hotline"; Click on the bottom menu bar Online Service-Submit Complaint; Jump to the login page of Shenzhen 12345 hotline platform, enter the account number, password and verification code to log in, then select the complaint type and set whether to open it; Fill in the subject and content of the complaint, upload relevant materials, and finally enter the name, telephone number and verification code of the contact person, and click Submit to complete the complaint.