Tianma SCRM is an operation platform integrating sales and service, and is committed to helping customers improve their private domain traffic operation capabilities. Empower education and training, finance and insurance, medical care, corporate services, home furnishing, automobile and other industries in various ways to help corporate customers grow.
The characteristic of exploring horse SCRM is to integrate social media channels, including WeChat, Enterprise WeChat, Tik Tok, etc., and to integrate and analyze the data of these channels, so as to provide enterprises with more comprehensive customer portraits and data analysis results. In this way, enterprises can better understand customer needs and behaviors, formulate more accurate marketing strategies, and improve customer satisfaction and loyalty.
SCRM also provides intelligent sales management tools, including sales task management, sales lead management, customer follow-up and other functions to help salespeople better manage the sales process and improve work efficiency and performance.
Explore the advantages of horse scrm;
1. Accurate customer portrait: By integrating data from multiple social media channels, Tanma SCRM can provide enterprises with comprehensive customer portraits, help enterprises better understand customers' needs, behaviors and preferences, and thus formulate more accurate marketing strategies.
2. Intelligent sales management: SCRM provides intelligent sales management tools, including sales task management, sales lead management, customer follow-up and other functions to help sales staff better manage the sales process and improve work efficiency and performance.
3. Efficient customer operation: Tianma SCRM supports a variety of terminal operations and provides good interactivity on multiple system platforms, which makes enterprises work more efficiently, reduces the work intensity of employees, and thus improves work efficiency.
4. Improve customer satisfaction: The use of SCRM system can help enterprises effectively grasp customer information, improve customer service efficiency, quickly respond to customer needs and improve customer satisfaction. At the same time, through intelligent customer management, we can better tap customer needs, provide personalized services and product solutions, and further enhance customer loyalty.
5. Flexible customization: Explorer Ma SCRM has flexible customization ability, which can meet the individual needs of different enterprises. At the same time, probe horse SCRM also provides rich API interfaces and plug-in mechanisms, which is convenient for enterprises to carry out customized development.