1, collect basic information

Comprehensively collect, dynamically master and timely report the population, housing, social security, demands, employment, public security and stability in the grid area, and highlight the "three books" construction of people's livelihood services, people in difficulty and social stability, so as to achieve accurate base, clear situation and clear trend.

2. Contact social conditions and public opinion

Do a good job in information communication and briefing between grid residents and community management stations, collect social conditions and public opinions in time, reflect residents' demands and wishes, do a good job in registration, reporting and feedback, and safeguard the legitimate rights and interests of residents according to law.

3. Mediation of contradictions and disputes

Actively carry out the investigation and resolution of contradictions and disputes in the grid, and eliminate contradictions and disputes in the bud and solve them in the grid to the maximum extent; On-site unresolved contradictions and disputes should be recorded and reported in time, and major or unexpected events should be reported as soon as possible.

Step 4 serve special people

Accurately grasp the basic information and situation changes of special people in the grid, and cooperate with relevant functional departments to carry out assistance and education services.

5, patrol social security

Assist and guide the development of public security prevention and treatment, investigate, master and report public security risks such as public security and fire fighting at any time, and do a good job in prevention, advice, guidance and education.

6, advocate civilized new style

Actively guide residents in the area to improve their living environment and production and living conditions, focus on solving the problems of "dirty, chaotic and poor" and extravagance and waste, and vigorously advocate a scientific, healthy and civilized lifestyle.

7. Deal with residents' affairs.

Familiar with the conditions and procedures for handling all kinds of residents' affairs, and assist residents with mobility difficulties to handle people's livelihood affairs such as family planning, subsistence allowances, difficult assistance, affordable housing, low-rent housing, special care for civil affairs, services for the disabled, and registration of laid-off workers.

8. Organizing cultural and sports activities

Assist and guide the development of mass cultural and sports activities, scientific and technological cultural learning activities, enrich the cultural life of the masses, and improve their scientific and cultural level and spiritual civilization.

9, publicity policies and regulations

Publicize the party's line, principles, policies, laws and regulations, guide the masses to consciously learn the law, abide by the law and use it, strengthen civic moral propaganda, and improve the quality of citizens.

10, complete other work assigned by superiors.