1. Contact the customer service department of a ship education: you can find the contact information of the customer service department through the official website or application of a ship education, which can be telephone contact or online chat. Explain the situation to the customer service staff, apply for a refund, and attach relevant supporting materials, such as purchase contract and receipt.
2. Confirm the refund policy: Before submitting the refund application, you must read the refund policy of a ship education carefully to ensure that you meet the refund conditions. If you are not sure whether you are eligible for a refund, you can consult the customer service staff.
3. Submit a refund application: according to the refund policy of One Ship Education, prepare relevant supporting materials, fill in the refund application form and send it to the customer service staff. The customer service staff will review the application, and if it is approved, they will inform the specific way and amount of the refund.
4. Confirm the refund amount: A boating association will return the refund amount to the payment account. You can check the account balance to confirm whether you have received the refund.