In April, Chinese public education was caught in the storm of student fee refund, which was behind the capital chain problem caused by the continuous loss of the company's performance. Since last June 1 1, the actual controller of the company, Lu He, has been busy transferring shares and raising funds to support the development of public education in China.

Huge losses, caught in a refund storm

On February 6th, faced with the storm of investors' consultation and fee refund, Zhonggong Education said that with the relief of the epidemic, the company's business resumed rapidly, and the company was actively raising funds to solve the problem of fee refund as soon as possible.

From the reply, it can be found that the Chinese public education does have the problem of refund of fees, and the company is raising funds. What is the specific situation of the refund of public education fees in China?

According to Yang Guang. Com, in May 2022, Sun Ning (pseudonym), a native of Gansu, signed a contract with Zhonggong Education for a special post teacher agreement class. The contract shows that if Party B fails the written test and Party B does not continue to attend other courses organized by Party A, Party A will refund Party B the training fee of 20,000 yuan. The refund time is 30-45 working days.

Two months later, on July 25th, Sun Ning failed to land and submitted a refund application on August 3rd. After communication, the Chinese public education teacher said that the payment could be made in installments and the down payment could be refunded by 30%, but as of February 29th of that year, the down payment had not been received.

Coincidentally, according to Wenzhou. Com, Xiao Chen, who was admitted to Yueqing in 2022, also signed a written test agreement class with Zhonggong Education, with a total cost of 25,800 yuan. The agreement is clear, if Chen Xiao fails the pen test, Zhonggong Education will refund 20,000 yuan.

On August 2nd last year, Xiao Chen submitted the refund procedure, but he still didn't receive the refund on September 26th. After asking, he waited for a reply with overdue refund. At the same time, the staff provided Chen Xiao with two schemes, namely, 65438+February 17, or the refund will be postponed to 65438+ 10/0 in 2023.

On the day of the refund, the staff said that the company was facing great difficulties and could not refund the full amount at one time. It requested to sign an installment refund agreement with Xiao Chen, with a monthly refund of 3,000 yuan from 65438+February 2022 to May 2023 and a monthly refund of 2,000 yuan in June.

In addition, in the black cat complaints and leadership messages section, there are also many consumers complaining about the public education, mainly focusing on the difficulty of refunding fees.