First of all, colleges and universities must adjust their management methods, set up a leading organization with the top leaders as the main body, and take the propaganda department or network center as the office. Secondly, it is necessary to set up a normal office process and equip a professional public opinion monitoring system like Ant Workshop as a responsible public opinion monitoring tool. Make all kinds of plans, such as emergency plans for emergencies. Finally, improve the public opinion management staff, select some teachers with excellent ideological and political skills and good knowledge of network technology and psychology as public opinion management staff, formulate corresponding reward and punishment systems, standardize the relevant behaviors of network public opinion management staff, and increase human, financial and material support to form a public opinion response management mechanism with perfect mechanism, high team quality and strong backing.