1. Log in to preschool 365 official website, enter the "My Orders" page, and find the order that needs a refund.

2. Click the "Apply for Refund" button, fill in the refund application form, and explain the reasons and requirements for refund.

3. After submitting the refund application, wait for the pre-school 365 customer service staff to review.

4. After the approval, the customer service staff of Preschool Education 365 will contact you to confirm the refund and inform you of the refund method and time.