In recent years, Sichuan Nengtou Gongxian Electric Power has always adhered to the marketing concept of "customer first, always cautious", paid attention to customer satisfaction, tapped customer demand and actively carried out service improvement activities. The company made full use of the opportunity of marketing system upgrade, actively contacted relevant software developers and built an intelligent marketing system. At the same time, the official WeChat account is interconnected with the marketing system, making Sichuan Energy Investment the first developed company. Users can submit applications for electricity consumption, report faults, inquire about business progress, check electricity charges, and issue electronic invoices. On their mobile phones, so as to meet the requirements of "zero door-to-door", "real-time check" and "fingertip payment"
In the next step, Sichuan Nengtou Gongxian Electric Power Co., Ltd. will take the initiative to contact the government departments, realize the information access after the personnel enter the government service center, fully connect the power system to the government parallel approval platform, optimize the approval process, and realize the "whole network electricity management". Finally, the user's perception of quality service will be comprehensively improved.
Eight ways to pay the electricity bill:
1. Electricity saving and payment:
Savings remittance is a kind of electricity bill settlement method in which power supply, customers and banks cooperate, and customers sign an electricity bill remittance agreement with the business office under their jurisdiction and entrust the bank to pay the electricity bill on their behalf. It is a time-saving and labor-saving payment method.
Cooperative banks: workers
Line, agriculture
Lines and structures
Line, middle
Ok, pay.
China Bank, China Merchants Bank and China CITIC Bank.
2. Prepaid electricity charges:
When paying at any power supply outlet or bank counter, you can also deposit a certain amount of electricity fee funds, and the power supply company will automatically deduct the electricity fee of the current month from the electricity fee funds deposited by customers in the payment month.
3. Online payment:
After users need to open online banking, they can pay the electricity bill directly with online banking.
4. Power supply company self-service terminal:
You can pay by self-service credit card at the power supply business outlets with self-service terminals.
5. Payment at the business counter of power supply company:
You can pay cash or transfer money at the counter of any power supply network.
6. The power supply company is convenient to pay at the toll point:
Payment can be made by cash or credit card at the payment counter of convenience charge points set up by power enterprises in streets and communities.
7. Mobile business hall payment:
You can pay in cash in the mobile business car parked by the power company in the street, community and other places.
8. Bank counter payment:
You can go to work.
Line, agriculture
Lines and structures
Line, middle
Banks and postal savings agency counters pay cash or transfer fees.
Legal basis:
Article 33 of the Electricity Law, a power supply enterprise shall collect electricity charges from users according to the electricity price approved by the state and the records of electricity metering devices. When the inspectors and meter readers of power supply enterprises enter users, they shall produce relevant certificates when conducting electricity safety inspection or meter reading charges. The user shall pay the electricity fee on time according to the electricity price approved by the state and the records of the electricity metering device; It should provide convenience for power supply enterprises to check electricity and meter reading and charge personnel to perform their duties according to law.